Author Topic: GSX Crashing with seated passengers.  (Read 499 times)

Speedbird00_1

  • Newbie
  • *
  • Posts: 2
GSX Crashing with seated passengers.
« on: July 30, 2024, 03:13:42 am »
When trying out the new Seated passengers feature my GSX repeatedly crashed whilst at EKCH. After moving to another airport (KSTL) the same issue occurred.

Something to do with animations.  Ive provided the error log below.

donny1963

  • Newbie
  • *
  • Posts: 4
Re: GSX Crashing with seated passengers.
« Reply #1 on: July 30, 2024, 07:23:30 am »
Yeah i get this error when using GSX to board i have the latest version of GSX, and this happen after i updated GSX.
Here is my error log any one know what is going on??

couatl v4.8 (build 5341)
panic log started on Mon Jul 29 22:46:49 2024

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\walker.py", line 205, in _observer
  File ".\common\walker.py", line 236, in _advanceWalk
  File ".\GSX\assistanceServices\passengerDescriptors.py", line 140, in approachSeat
AttributeError: 'AnimationPlayerA' object has no attribute 'endAnimation'
{'Airport': 'KMCO', 'Requested assistance services at': 'Gate 39', 'User Pos': (28.426331796854917, -81.31223467968151, 32.4199 m, 4.21606 m, 325.15961798474484, 0.007479547310864781, 0.007853982038795948, -5.886768372233187e-05, 4.129735134887696, 1.0)}

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51238
    • VIRTUALI Sagl
Re: GSX Crashing with seated passengers.
« Reply #2 on: July 30, 2024, 06:27:35 pm »
According to your log, your program is completely outdated, at least the Couatl engine is so, even if GSX itself GSX might be updated in the installer, the couatl engine is not updated, according to your log.

A common reason for this is the antivirus blocking the update, so the rest of GSX is updated but the Couatl engine .exe is not, that's why we always suggest to add the whole Addon Manager folder to the antivirus Exclusions, then run another update. The latest build for the Couatl engine for MSFS is 5445 and it's dated May 29th, you still have 5341, which is way older than that.

Speedbird00_1

  • Newbie
  • *
  • Posts: 2
Re: GSX Crashing with seated passengers.
« Reply #3 on: July 30, 2024, 06:43:52 pm »
So should I uninstall and reinstall then?