I couldn't find any order with your email, assuming the one you believe to have used for the order is the same you used to register on the forum, and couldn't find any order searching for name or even just surname, assuming you used the same name or surname gathered from your email address.
So, either you used a different name or surname and email, or maybe you didn't order GSX after all.
You should contact support, giving possible alternative name/surname and/or email addresses you might have used, so we can find your order.