]i already ran the live update but notting
Then, as I've said in my previous reply to you, you might have done the same mistake of another user, that put a GSX.CFG file in the airplane main folder under FSX (not %APPDATA%), in the FSX\Simobjects\Airplanes\AIRPLANE_NAME folder, and forgot about it.
As I've said in my previous message too, if you have a GSX.CFG file there, it must be removed manually, because the Reset option doesn't remove it (since the Airplane folder is supposed to be used by developers, so we assume the file they made is "correct" and shouldn't be reset)
i have another problem i when i'm boarding or deboarding in the PMDG 777 i do not have the "hiloader".
i see truck woth the bags keep turning around but notting!
That also indicates you have a wrong GSX.CFG file that is interfering and taking precedence over the files from the Live Update.
Also note that, if you remove files manually with FSX still running, you'll have to use the "Reset Couatl" menu option in the Couatl menu, to have GSX seeing the updated configuration. Otherwise you'll have to exit from FSX and restart it, which is the same, but it's much slower to do.