Author Topic: no sound after the latest update  (Read 3025 times)

pinolo1978

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no sound after the latest update
« on: October 28, 2023, 12:39:06 pm »
after the last update, very often I have no audio on gsx. in some airports both custom and default, sometimes I have the voices but not those of the ground service, other times no audio and rarely I have full audio

Sansemiano

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Re: no sound after the latest update
« Reply #1 on: October 28, 2023, 07:14:06 pm »
Yeah, i noticed something similar too. Wonder what is causing that.

Ray Proudfoot

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Re: no sound after the latest update
« Reply #2 on: October 30, 2023, 12:45:51 pm »
Different sim for me (P3Dv5) but same problem. Interesting. I'll be interested in what Umberto says.
Cheers,
Ray.

P3Dv5.3HF2, i9-13900K @ 5.5Ghz, RTX4090, 32Gb RAM, 4Tb Crucial T700 NVMe SSD, BenQ 32” 30Hz monitor at 3840*2160 with VSync.

Sansemiano

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Re: no sound after the latest update
« Reply #3 on: October 30, 2023, 01:02:34 pm »
There are 3 audio channels now with separate volume sliiders. Maybe that's not configured correctly? Have a look in GSX settings audio tab.

Ray Proudfoot

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Re: no sound after the latest update
« Reply #4 on: October 30, 2023, 01:36:06 pm »
I have all 3 on max volume. Nothing heard. P3D. If it's the same for you MSFS owners it points to a problem in GSX / Couatl. I've had GSX for years on different computers and never had this problem before.
Cheers,
Ray.

P3Dv5.3HF2, i9-13900K @ 5.5Ghz, RTX4090, 32Gb RAM, 4Tb Crucial T700 NVMe SSD, BenQ 32” 30Hz monitor at 3840*2160 with VSync.

ycristia

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Re: no sound after the latest update
« Reply #5 on: October 30, 2023, 02:11:49 pm »
I had this same issue. When I went to look at the audio selection it was empty. I reinstalled GSX and it was fixed but now I found a different issue where the vehicles/tow truck and other animations are stuttering. This stuttering only occurs to the GSX animations. The sim itself is running smooth.

I think this current version is all messed up.

Is there a way to return to previous GSX versions?

virtuali

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Re: no sound after the latest update
« Reply #6 on: October 31, 2023, 10:12:06 am »
We already discussed this on the GSX Creators channel on Discord and, the animation stuttering doesn't seem to be caused by the GSX update, it might just have happened coincidentally with some other update, possibly a Windows or a video drivers update.
 
To test this theory, we HAVE posted TWO new OFFLINE installers to test:

Version 2.7.6 from last September:
https://app.box.com/s/hcjc7sx6uz8r5a3u1sq1jciqo0xllj2f

A BETA version derived from the latest 2.8.2, with some optimizations to reduce the number of Simconnect calls:
https://app.box.com/s/ino7cuh2yql2zhm61o74y5lweq7c8xma

The 2.7.6 version will downgrade the complete GSX code, including the sound that was the most important change and, as of today, everybody that tested it hasn't noticed any difference, indicating the stuttering hasn't been caused by the latest GSX Update.

The new BETA includes a bit of optimizations to reduce the number of simconnect calls in some animations (baggage loaders, mostly) and also in this case users who tested it didn't report any difference, indicating the problem is not too many simconnect calls made by GSX, so it really points out to something completely external to it, like a Windows update or a driver update.

Ray Proudfoot

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Re: no sound after the latest update
« Reply #7 on: October 31, 2023, 01:33:08 pm »
We already discussed this on the GSX Creators channel on Discord and, the animation stuttering doesn't seem to be caused by the GSX update, it might just have happened coincidentally with some other update, possibly a Windows or a video drivers update.
 
To test this theory, we HAVE posted TWO new OFFLINE installers to test:

Version 2.7.6 from last September:
https://app.box.com/s/hcjc7sx6uz8r5a3u1sq1jciqo0xllj2f

A BETA version derived from the latest 2.8.2, with some optimizations to reduce the number of Simconnect calls:
https://app.box.com/s/ino7cuh2yql2zhm61o74y5lweq7c8xma

The 2.7.6 version will downgrade the complete GSX code, including the sound that was the most important change and, as of today, everybody that tested it hasn't noticed any difference, indicating the stuttering hasn't been caused by the latest GSX Update.

The new BETA includes a bit of optimizations to reduce the number of simconnect calls in some animations (baggage loaders, mostly) and also in this case users who tested it didn't report any difference, indicating the problem is not too many simconnect calls made by GSX, so it really points out to something completely external to it, like a Windows update or a driver update.

Umberto, is this beta for P3D users too? My post about no sound is in the P3D section and I would like it resolving.
Cheers,
Ray.

P3Dv5.3HF2, i9-13900K @ 5.5Ghz, RTX4090, 32Gb RAM, 4Tb Crucial T700 NVMe SSD, BenQ 32” 30Hz monitor at 3840*2160 with VSync.

virtuali

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Re: no sound after the latest update
« Reply #8 on: October 31, 2023, 02:30:02 pm »
Umberto, is this beta for P3D users too? My post about no sound is in the P3D section and I would like it resolving.

Yes, but it won't change anything about sound.

Ray Proudfoot

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Re: no sound after the latest update
« Reply #9 on: October 31, 2023, 02:43:06 pm »
Yes, but it won't change anything about sound.

Please look at my log file in the P3D section. Is GSX compatible with Windows 11 Pro? You might think that’s a silly question but everything worked fine on my older computer running W10 Pro.
Cheers,
Ray.

P3Dv5.3HF2, i9-13900K @ 5.5Ghz, RTX4090, 32Gb RAM, 4Tb Crucial T700 NVMe SSD, BenQ 32” 30Hz monitor at 3840*2160 with VSync.

virtuali

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Re: no sound after the latest update
« Reply #10 on: October 31, 2023, 02:55:54 pm »
Is GSX compatible with Windows 11 Pro?

Of course it is.

pinolo1978

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Re: no sound after the latest update
« Reply #11 on: November 10, 2023, 11:11:00 pm »
sorry but will this bug be fixed in the end?

virtuali

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Re: no sound after the latest update
« Reply #12 on: November 10, 2023, 11:33:48 pm »
sorry but will this bug be fixed in the end?

What bug?

The one and only confirmed bug we had was not handling audio devices with non-Ascii characters in their names (usually non-western, like Japanese or Chinese, but not only), and that has been fixed in today's 2.8.4 update.

pinolo1978

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Re: no sound after the latest update
« Reply #13 on: November 11, 2023, 01:06:25 am »
the fact that it no longer tells you to set the parking brakes or release them. I checked the audio levels and they are at maximum, I reinstalled several times but nothing changes

virtuali

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Re: no sound after the latest update
« Reply #14 on: November 13, 2023, 11:36:43 am »
It doesn't tell you at all, or you just don't hear the message ?