GSX Crashing just before i Reach the GATE (LSZH and EBBR)-

[cesarkambara]

Just before i reach the gate in the LSZH and EBBR (so far), the gsx crashed and the attached error log appears to me.

I update the GSX Yesterday.

[virtuali]

Please clarify which airplane you are using.

[cesarkambara]

Fenix A320. Both cases

[virtuali]

The the only possible reason for the error, is you don't have the latest update.

[FerrevmVnion]

Happend to me yesterday in EGKK, LOWW, EDDH too.... IM ON THE CURRENT VERSION.

[FerrevmVnion]

And again in EDDM today

Requested parking services to Gate 247
Marshaller distance readout disabled by user preferences
set object -1000 mt. underground
Traceback (most recent call last):
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\GSX\__init__.py", line 974, in checkAirplane
  File ".\common\aircraftData.py", line 1169, in brakesPosition
  File ".\common\__init__.py", line 39, in _executeCalculatorCode
TypeError: %d format: a number is required, not NoneType
{'Airport': 'EDDM', 'Requested assistance services at': 'Gate B 8R', 'Requested parking services to': 'Gate 247', 'User Pos': (48.356140928242205, 11.79647552469791, 452.844 m, 2.88105 m, 82.37009524098366, 0.004151198547333479, 0.001745329238474369, 0.00041488929500780924, 3.18211187210083, 1.0)}


When looking into the last line, the json object for the airport eddm .... why is my depature gate in ltfm mentioned there (GATE B 8R) ?

[FerrevmVnion]

And again EDDM prior Pushback

emulateMenu_MSFS
Traceback (most recent call last):
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\common\mpmenu.py", line 123, in emulateMenu_MSFS
IOError: [Errno 13] Permission denied: u'D:\\Programme\\Addon Manager/MSFS/fsdreamteam-gsx-pro/html_ui/InGamePanels/FSDT_GSX_Panel/menu'
{'Airport': 'EDDM', 'Requested assistance services at': 'Gate 247', 'Requested parking services to': 'Gate 247', 'User Pos': (48.35620001202694, 11.797197418588446, 452.835 m, 2.872 m, 83.40113340947175, 0.004450103733688593, 0.001745329238474369, 0.0003233602200062708, 3.18211187210083, 1.0)}

[virtuali]

I can only confirm:

- The first error is caused by not having the latest version, because it's fixed in the current version. Please don't assume that, just because you see the "latest version" number, you have the latest version.

This has been explained so many times, just seeing the latest version number won't ensure you really have the latest version, which can happen due to having the manifest.json file updated ( which stores the version number ), but due to internet caching, you might not have the latest version of the file that fixed the update, which is any of the files that made the GSX code so, again, run the FSDT Live Update or the Offline installer AFTER the Live Update.

- The second error, instead, is completely different, doesn't normally happen, and seems to indicate antivirus interference, since it's not possible the program won't have permissions to write something into its own Addon Manager folder.

The antivirus might well be a cause of not getting the latest version of the files.

- Disable the firewall

- Configure the antivirus to add the WHOLE Addon Manager folder to the Antivirus EXCLUSIONS

- Run the FSDT Live Update again

- If that doesn't fix it, download and install the Offline installer, from the Sticky thread here.

[cesarkambara]

Another mistake.

Today again at LSZH FSTD airport. My GSX is up to date since my first post

Attached is the error

[FerrevmVnion]

AND AGAIN .... FRESH NEW INSTALLATION WITH THE LATEST VERSION !!!!


Traceback (most recent call last):
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\GSX\__init__.py", line 974, in checkAirplane
  File ".\common\aircraftData.py", line 1169, in brakesPosition
  File ".\common\__init__.py", line 39, in _executeCalculatorCode
TypeError: %d format: a number is required, not NoneType
{'Airport': 'EDDB', 'Requested parking services to': 'Gate B 5', 'User Pos': (52.36493298852431, 13.504735614944503, 46.9238 m, 2.8804 m, 65.3141009907652, -0.0022790133953094482, 0.001745329238474369, -0.0002265150441275692, 3.18211187210083, 1.0)}



What drives me crazy is that you almost never see an issue at the software side...

[Seth2413]

This is every single flight for me.  Couatly always has crashed between departure and arrival so every time I click the GSX icon when arrive at gate it just spins.  Did I mention this is every single time.  This is ridiculous. 

[moxiejeff]

I, too, had this issue -- Coautl would stop working mid-flight and every approach I made, I always had to restart it manually.... until Umberto provided 3 things to try -- no idea which of the 3 actually did it, but I don't have this issue anymore -- for the past week.

We think it may have been finally adding the entire Addon Manager folder to my anti-virus OR making it always run in admin mode OR checkmarking Windows 8 compatibility in the Couatl app permissions.

[virtuali]

This is every single flight for me.  Couatly always has crashed between departure and arrival so every time I click the GSX icon when arrive at gate it just spins.  Did I mention this is every single time.  This is ridiculous.

Your problem doesn't obviously have anything to do with this, your problem has been discussed so many times already, and the appropriate thread where it's discussed has several solutions to try:

https://www.fsdreamteam.com/forum/index.php/topic,28908.msg189510.html#msg189510

[virtuali]

AND AGAIN .... FRESH NEW INSTALLATION WITH THE LATEST VERSION !!!!

A "fresh" installation is not really fresh, unless you manually remove all your custom airplane profiles, which the uninstaller won't remove (and it would be wrong if it did)

The error seems to indicate a problem with a custom profile for some airplane you are using, which you don't say which airplane it is so, if it's an airplane supported internally, try to RESET its configuration to default, so GSX will use the internal one.

[FerrevmVnion]

It is fresh when windows was installed after formatting my harddrive. belive me when i say fresh. try to accept there might be a bug in your software...