Couatl unrecoverable error

[Petermuc3]

I tried at 2 airports LOWW GAYA Sim) and LSZH (MegaAirport) and as soon as the aircraft loads I get above error. So I am unable to use GSX, especially a pity as I fly the FSLabs bus and cannot use the GSX integration anymore. The only functioning airport ist FSDT LSGG.
There are the messages.
couatl v4.8 (build 5022)
panic log started on Sat Oct 15 19:41:01 2022

problem raised by engine or unspecified addon
{'Airport': 'LSZH', 'User Pos': (47.45423157433138, 8.558746146420544, 435.889 m, 4.29292 m, 186.02901860017033, 0.006167500279843807, -0.0, -0.0, 4.572, 1.0)}
Added GSX customized bgl jetway for Gate A 43
SharedMemInterface connected
Changed AVATAR id (3)
GSX SimStop

couatl v4.8 (build 5022)
panic log started on Sat Oct 15 19:34:39 2022

problem raised by engine or unspecified addon
{'Airport': 'LOWW', 'User Pos': (48.11867207065025, 16.56880684188513, 187.331 m, 4.45116 m, 205.99919067625552, 0.004471341613680124, -0.0, -0.00018519846335283895, 4.572, 1.0)}
GSX SimStop

This problem arose after the latest FSDT updates. Cannot find the couatl.log.
Help is much appreciated.
Peter

[Petermuc3]

Can someone help me please. At the moment I cannot use the product at all.
Peter

[virtuali]

This problem arose after the latest FSDT updates. Cannot find the couatl.log.

The log doesn't appear unless you explicitly enable logging in the GSX Settings. Since you said some airports are working, you can do it on an airport that works, the RESTART Couatl from the menu, go to an airport that doesn't, and after the error, go to the profile folder and ZIP ( DO NOT POST the content! ) the Couatl.LOG file and Attach it to a post.

[Petermuc3]

Thanks, what do you mean by profile folder? The error logs are already in my 1st post. Obviously I am not a specialist with all these files.
Peter

[Petermuc3]

OK, I hope this is the right file. It seems that I am unable to attach the log file. As already said I have no clou about this kind of software. I tried again.
Peter

[bloke]

Installed the Update. Getting a scripting error. Log is attached. A swift solution would be greatly appreciated and thanks in advance,

[dragunov2020]

hello , after the last update there is an error popup and couatl not starting while P3D starting , i did uninstall GSX and install again but no chance


couatl v4.8 (build 5022)
panic log started on Mon Oct 17 21:42:24 2022

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\GSX\__init__.py", line 1056, in flightLoaded
AttributeError: type object 'FacilitiesCache' has no attribute 'refreshSubscribe'
{}
Airplane major/minor version: 737 800
GSX SimStop
SharedMemInterface connected
aircraftDb.py provides aircraft data with priority 2  baseName =  PMDG 737-800NGXU BW
Using aircraft data from aircraftDb.py
Specific .cfg file for SU-GCM not found in C:\Program Files\Lockheed Martin\Prepar3D v5\SimObjects\Airplanes\PMDG 737-800NGXu BW, using standard GSX.CFG file
Specific .cfg file for SU-GCM not found in C:\Users\dragu\AppData\Roaming\Virtuali/Airplanes\PMDG 737-800NGXu BW, using standard GSX.CFG file
User collision geometries reloaded
Loading airport HECA from C:\Program Files\Lockheed Martin\Prepar3D v5\Scenery\0702\scenery\APX56210.bgl
Creating model cache...
Changed AVATAR id (3)

[martincorderog]

I have the Same problem

couatl v4.8 (build 5022)
panic log started on Mon Oct 17 13:42:09 2022

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\GSX\__init__.py", line 1056, in flightLoaded
AttributeError: type object 'FacilitiesCache' has no attribute 'refreshSubscribe'
{}
Airplane major/minor version: 787 900
Loading airport WSSS from C:\Users\GAMER PC\Documents\Prepar3D v5 Add-ons\WSSS Singapore P3Dv5\scenery\WSSS_AFCAD_P3D5_med.bgl
aircraftDb.py provides aircraft data with priority 2  baseName =  QUALITYWINGS 787-9
Using aircraft data from aircraftDb.py
Specific .cfg file for ZX-AZF not found in C:\Program Files\Lockheed Martin\Prepar3D v5\SimObjects\Airplanes\QualityWings 787-9, using standard GSX.CFG file
Specific .cfg file for ZX-AZF not found in C:\Users\GAMER PC\AppData\Roaming\Virtuali/Airplanes\QualityWings 787-9, using standard GSX.CFG file
Found gsx.cfg file at C:\Program Files\Lockheed Martin\Prepar3D v5\SimObjects\Airplanes\QualityWings 787-9\gsx.cfg
GSX SimStop
SharedMemInterface connected
User collision geometries reloaded
Changed AVATAR id (3)

[flaviossa]

Same here (updated today 17/10/2022), before was working perfectly

couatl v4.8 (build 5022)
panic log started on Mon Oct 17 16:01:41 2022

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\GSX\__init__.py", line 1056, in flightLoaded
AttributeError: type object 'FacilitiesCache' has no attribute 'refreshSubscribe'
{}
aircraftDb.py provides aircraft data with priority 2  baseName =  PMDG 737-700NGXU
Using aircraft data from aircraftDb.py
Specific .cfg file for PR-GOG not found in D:\Prepar3D v4\SimObjects\Airplanes\PMDG 737-700NGXu, using standard GSX.CFG file
Specific .cfg file for PR-GOG not found in C:\Users\xxxx\AppData\Roaming\Virtuali/Airplanes\PMDG 737-700NGXu, using standard GSX.CFG file
User collision geometries reloaded
Loading airport SBCT from D:\Prepar3D v4\Addon Scenery\SBCT X16\scenery\SBCT_ADEX_RZ_ftTWR.bgl
Creating model cache...
GSX SimStop
SharedMemInterface connected
Changed AVATAR id (0)


and let´s go again..... 

[Vief78]

Hello folks.
GSX no longer works.
Today I made an update. After that GSX stopped working.
No settings can be made in FSX.
The key combination CTRL and F12 has no function.
It doesn't work anymore.

What's wrong there?

Please help many thanks

[SimForLife]

I'm getting the same error message, attached is the log file.

[SpaceyWarrior]

I made the unfortunate mistake of wanting to install KORD v2 in P3D, which opened the live updater after the installation and in turn, updated GSX, after that was done, GSX no longer worked and displayed a message saying an unknown addon was causing couatl to restart. I've reinstalled twice deleting addon manager in the process and i have no antivirus running nor is windows defender enabled. The generated log is:

couatl v4.8 (build 5022)
panic log started on Mon Oct 17 16:24:27 2022

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\GSX\__init__.py", line 1056, in flightLoaded
AttributeError: type object 'FacilitiesCache' has no attribute 'refreshSubscribe'
{}
User collision geometries reloaded
GSX SimStop
SharedMemInterface connected
Changed AVATAR id (3)

[StingrayPilot]

I am getting the same error message after updating today.

[doksas]

Same here, problem after update last night...

[ktc40630]

I can concur as well, uninstalled reinstalled all FSDT products including GSX and GSX Level 2 Expansion but to no avail...