Ok. I've spent about 6 hours on this today, including doing a re-install following instructions you previously published which mentioned deleting the Addon Manager folder but which did not mention %APPDATA%\VIRTUALI\PackagesCache.
That's not a normal procedure, it's only something it can be done to be absolutely sure you haven't got a bad download originally. You packages might have been fine, maybe the problem was just the removed folder
Since getting the release build, I would estimate I have spent somewhere in the region of 15 hours trying to fix various problems with GSX.
And you got here, posted at 7:07, I replied 2 minutes later, and gave you a solution already.
I do not understand how a folder can suddenly be removed from a working installation.
I don't understand it either. If it worked before, I assure you we don't remove them, unless you go through the installer, select uninstall, and when asked if you want to Uninstall or just Unlink, confirm the uninstall,
I do not understand why I have had to do so many reinstalls.
You never said you had to do many reinstalls, for MSFS, this is the first time you posted something about issues in MSFS.
I do not understand why my P3D version is still broken, with jetways disappearing as soon as GSX activates.
Could you you tried to revert to a previous P3D version ? The issue with 3rd party SODE jetway disappearing when activating GSX has been fixed.
I do not understand why you can't just release a single installer, with everything in it (or, better still, one installer for MSFS and one for P3D) that makes the product work.
Because our installer always worked so far. Releasing a single installer, if the real cause are servers overloaded and serving the wrong stuff, would make anything worse, because instead of trying to fix single files, we'd had to deal with redownloading several GB worth of files, the bigger they are, the bigger the risk.
It's just that we couldn't even remotely anticipate how successfully GSX would have been, that could put so much stress even on cloudflare itself. I can see right now, looking at the bandwidth monitor on our origin server, that nodes are *still* replicating files, right now.
I cannot face deleting everything again and waiting another 2-3 hours for the installer to redownload everything.
And that's the whole point of the PackageCache: the question you had if you want to keep the installation files ? That's the package cache. If you got a good download of these files ( and there will be plenty of warning if you didn't ), as long as they are in the Package cache, the installation woulndn't "download everything", only the files which have been updated since the last time you downloaded the Packages Cache.
Again, I told you to remove them, to be absolutely sure you didn't get a bad download initially.