I am experiencing an issue on KMCI default airport. The default aircraft placement is rather off set so the original msfs jetways don't respond to the default request to dock the jetway. Now I have gsx installed, hoping that it would sort out these issues. I launched the sim with the PMDG 737 on gate 26 and I used the customize parking position option to rearrange the aircraft and ground service vehicles so that it matches up with the gate. I can see that the default jetway has been replaced with a gsx .bgl jetway because it looks different and there is a logo on it.
When I use the GSX menu to operate the jetway nothing happens. I get the mesage that this gate has a default jetway. No, it doesn't. When I then deboard the aircraft, the pax are walking through an imaginary jetway instead of the real one.
Why can't I operate the jetway?