Crashing Still with Latest Update

[cosnowboarder_777]

Hi Umberto, here is the info from my panic log, let me know if this is what you are looking for. I enabled the other log as well but didn't know what info you needed out of there. There was a ton of data in it.

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\walker.py", line 419, in _createPassengers
  File ".\common\walker.py", line 523, in passengerDestroyed
  File ".\GSX\assistanceServices\__init__.py", line 76, in passengerDestroyed_Boarding
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 74, in unload
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 69, in load
  File ".\python27\decimal.py", line 1224, in __sub__
  File ".\python27\decimal.py", line 1144, in __add__
  File ".\python27\decimal.py", line 3872, in _raise_error
decimal.InvalidOperation: -INF + INF
{'Airport': 'YBBN', 'Requested assistance services at': 'Gate 5', 'User Pos': (-27.38289182614773, 153.12087222737932, 6.33922 m, 2.37722 m, 12.938387713568005, 0.025449601473652664, 0.028797931969165802, -1.5782582116310076e-10, 2.5908, 1.0)}

[flugmatz]

Hi, just tested the alternative installer (Universal installer) and it works. Crew and passengers enter the plane walking from the building to the stairs. This is a preliminary result so my gratitude is also preliminary. Will do more tests. If you don't hear more from my side- everything is ok. Thank you so far...

[jinguskan]

Same issue the universal installer did the trick.

[raam123]

Good morning Umberto,

This is my error log file at EGGW (or any other airport not using jetways)

couatl v4.0 (build 4642)
panic log started on Tue Feb 15 09:36:39 2022

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\walker.py", line 419, in _createPassengers
  File ".\common\walker.py", line 524, in passengerDestroyed
  File ".\GSX\assistanceServices\__init__.py", line 76, in passengerDestroyed_Boarding
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 74, in unload
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 69, in load
  File ".\python27\decimal.py", line 1224, in __sub__
  File ".\python27\decimal.py", line 1144, in __add__
  File ".\python27\decimal.py", line 3872, in _raise_error
decimal.InvalidOperation: -INF + INF
{'Airport': 'EGGW', 'Requested assistance services at': 'Gate L 42', 'User Pos': (51.88184611653827, -0.3731078113230893, 162.794 m, 2.44829 m, 161.3374651054274, 0.014882666990160942, 0.011344640515744686, -3.422916737995698e-05, 2.5511759651184085, 1.0)}

I  tried all of the above , Universal installer, and updating again this morning... still crashes.

[virtuali]

Your error is completely new and doesn't have anything to do with anything seen previously.

How many passengers you had ?

[raam123]

I really have no explenation but everything seems to work perfectly now 
I did put a new INI for EGGW found in facebook including WALKIN..... but also tested EGSS with my own INI and all worked....
For me look like problem solved.
Thank you