GSX problem after update (FSX) **SOLVED**

[virtuali]

Getting error message "The couatl scripting engine has encountered an unrecoverable error and will be restarted.  Please run live update".  I ran the update but continue to get the same error message.  I am running FSX with scenery for LAX and DFW.  Also run FS2Crew.

You are not getting "just" that message. You are also getting a question if you want to read the error log, which is what you are supposed to do when reporting a problem. Also, be sure you have Logging enabled  in the Troubleshooting section of the FSX Settings, otherwise the error log might not be detailed enough to understand what your problem is.

After you enabled logging and get the error again, reply NO to the question if you want to restart ( otherwise the restart will clear the log with the error ), exit the sim, get Couatl.LOG file in %APPDATA%\Virtuali, ZIP IT and ATTACH it to a post.

[joaoperalta]

Virtuali, I have just updated and opened FSX and nothing I am getting desperate why now this problem.

Please help me as I have had the GSX since the first one and I love it


Joao Peralta

[ronp007]

I did the latest update and now when I request "Catering Service", GSX crashes.  Here is the last entry in the log:
"aircraftEngaged
Requested assistance services at Gate 72
Total payload:21425 lbs.
Estimated number of passengers =  98
Total payload:21425 lbs.
Estimated number of passengers =  98
User collision geometries reloaded
User collision geometries reloaded
Error: exception CREATE_OBJECT_FAILED in call AICreateSimulatedObject param #1 'FSDT_Catering_Half_Servair'
{'Airport': 'ENGM', 'Requested assistance services at': 'Gate 72', 'User Pos': (60.194977755607034, 11.09831681296069, 211.057 m, 3.48865 m, 106.92186233069584, 0.013760904781520367, 0.005580201745033264, 0.0, 3.5381520584106445, 1.0)}

I get the same result at any airport or aircraft used.  Any help would be appreciated!!  Thanks in advance!

Ron

[virtuali]

Virtuali, I have just updated and opened FSX and nothing

How I'm supposed to help you, if your report is just "nothing" ? What do you mean ?

[joaoperalta]

When I open FSX and go to start a flight the GSX does not show up, I mean it does not open yesterday I did the experiment in several scenarios and it did not start, I hope I have helped to explain what happened. It has always worked well.

Joao

[virtuali]

When I open FSX and go to start a flight the GSX does not show up, I mean it does not open yesterday I did the experiment in several scenarios and it did not start, I hope I have helped to explain what happened. It has always worked well.

Still not very clear what "GSX does not show up mean". Do you mean:

- The normal GSX menu doesn't open, but you have the GSX menu under "Addons"

- You don't have the GSX menu under "Addons", but you have the other items like "Couatl - Settings", "Addon Manager", "SODE"

- You are also missing the other menus under "Addons". Which ones, exactly ?

[joaoperalta]

I am sending attached the image of my FSX in Add-Ons as you can see there is no GSX or Couatl - Settings.

In Addons Manager appears the GSX and GSX Level 2 Exp. as well as some of your Sceneries

Joao

[virtuali]

I am sending attached the image of my FSX in Add-Ons as you can see there is no GSX or Couatl - Settings.

So, your problem is just Couatl not starting. As explained in so many other posts in this thread:

- Configure the antivirus to exclude the whole Addon Manager folder

- Run the FSDT Live Update

Try after a Windows restart and, if you exit from FSX, BE SURE you allow enough time for all programs to close, which is usually AFTER the FSX icon disappeared. If you restart FSX too quickly, when Couatl was still finishing to close, it won't start on the next start up of the sim.

[joaoperalta]

 Virtuali Thank you very much, I'll do what you told me and let you know if it's solved
Thank you very much

Joao

[joaoperalta]

Virtuali already did everything you mentioned because it is the same now I went to start a flight and nothing GSX does not open nor appears in the Add-ons menu.
I am starting to get desperate because everything was always right and now

Joao

[virtuali]

Virtuali already did everything you mentioned because it is the same now I went to start a flight and nothing GSX does not open nor appears in the Add-ons menu.

Please clarify if it never opens, not even after a Windows restart, or it doesn't RE-open on a 2nd session.

If it never opens, that's surely the antivirus, no questions about that.

[joaoperalta]

Virtuali When I restart Windows it normally starts antiviris ok.

Joao

[virtuali]

When I restart Windows it normally starts antiviris ok.

I haven't asked if the antivirus starts normally after a Windows restart. I asked if COUATL starts normally after a Windows restart.

[joaoperalta]

How can I see if Couatl is on?

Joao

[Captain Kevin]

How can I see if Couatl is on?

You have to load up FSX and start a flight.