Your email came in 17 minutes after I replied to your post so obviously I hadn’t seen it.
First, as I've said, you have received TWO email, one with the order, which came 4 minutes BEFORE you wrote your post, and another one 7 minutes later, with instructions how to install it because, you know, it takes a bit of time to write the install instructions YOU asked for in your first email asking for a 2nd copy of the product.
So you read it later and what difference does it make, exactly ?
When sending an email to any kind of business, it's customary to wait AT LEAST 24 *working* hours before complaining about anything related to it.
Instead, after you wrote your first email asking for a new copy of the product so you could use our installer ( this morning ), you went here accusing me to have "withdrawn" for that offer, only because you haven't got a reply in a few *hours* without even considering I'm working for you on a weekend.
Just forget it - I don’t careI have blocked you in email and will sign out for good.
You haven't blocked my email because, while you are posting here, you are continuing to reply to emails, even now, with unrelated comments, instead of doing what I asked, which is sending me a link to some shared space ( Google Drive, Dropbox, MS OneDrive, your choice... ), so I can send you the installers there, so you could get access to the FSDT version of the installers, which contains both the 10m and the 20m version, and I'm sure you'll find the 20m version working much better.