True. You only hear complaints and accuses for things that go wrong and sometimes are not even driven by GSX. It's an amazing program with amazing support.
As I already said in another thread, most of the problems were happening in FSX ( or P3D1/2/3 ), because we didn't do enough testing with 32 bit simulators and, apparently, none of our testers ( there are about 30 of them ) use FSX anymore either, otherwise these problems would have been found long ago, considering we have been in beta for a least a couple of months.
It's not really different than any new released of P3D4 itself.
The Beta usually last months, and when it's ready, it usually looks "perfect", as you would think nothing could possibly go wrong. And yet, when the update goes out in the real world, in the hands of ten of thousands of users, you see the LM forum and other simulation forums FLOODED with all sort of problems, even very serious ones, like the sim not even starting, black screens, CTD, nVidia errors, all add-ons wiped out, lots of add-ons having issues, with threads going on and on with dozen of pages, for a release that, to testers, looked absolutely PERFECT.
The issue is, you just can't replicate the real world with testers, because they usually are either advanced users that KNOW how to properly maintain their system, or are other developers, that usually don't have anything else installed other than their own products.
I had a TM session with an user who had its P3D4 starting up in something like 5 minutes ( mine takes 30 seconds ) and, when enabling the "Content Error" report, the "ContentErrors.txt" file was full of PAGES and PAGES of errors. *Everything* in the sim was basically screwed up by addons, there were thousands of errors caused by missing AI, missing AI textures, sceneries with corrupted files, the last pages even contained errors indicating the simulator couldn't even compile ITS OWN SHADERS! Most likely, because these weren't its own shaders, but shaders modified by those shader mods which seems so popular these days. It was a MIRACLE the sim even started! But I'm sure the thing will run perfectly, after it will be completely reinstalled from scratch...
This is the real world but I don't see easy solutions to that. Nobody would want to use a "closed" simulator. with no add-on and no configuration freedom, otherwise we would all be using MS Flight by now...
