Author Topic: no passengers on gates  (Read 10773 times)

arseny

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Re: no passengers on gates
« Reply #30 on: October 08, 2018, 08:23:02 pm »
Try a Live Update again now, we found the problem with 3rd party SODE jetways.
the problem is gone but another occurred in ebbr airport

7799799

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Re: no passengers on gates
« Reply #31 on: October 09, 2018, 07:20:09 am »
I also have no passengers at the airport GSX in Taiwan.

Passengers will appear when using JETWAY, but passengers will not be available when using a stair car
At this time, the GSX will still display the number of passengers boarding but no passengers boarding animation.
The same model can display passengers at airports outside Taiwan.

I used to be able to display passengers normally, but I can’t do it after the update. I don’t know what went wrong.

virtuali

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Re: no passengers on gates
« Reply #32 on: October 09, 2018, 08:49:01 am »
the problem is gone but another occurred in ebbr airport

That's an entirely different issue, and it's not really a problem GSX can fix completely on its own.

In our own jetways, we have a separate parameter (which is not required or used by SODE), to differentiate the walking floor from the root floor (which is used by SODE), and this is missing from 3rd party SODE jetways. We DO apply an automatic correction of about 20 cm., which is usually enough, but depending how the jetway is made and where the developer set the SODE root floor height, this cannot work everywhere.

arseny

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Re: no passengers on gates
« Reply #33 on: October 09, 2018, 10:21:36 am »
So can I manually set the correct parameters?

virtuali

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Re: no passengers on gates
« Reply #34 on: October 09, 2018, 01:23:50 pm »
So can I manually set the correct parameters?

No, you can't, because it can only work for jetways created by GSX, since it's used when creating jetways, but those used in 3rd party sceneries are already created by SODE independently.

We should probably find a way to add something like a custom .INI file for 3rd party jetways, but I fear it will become too complex for most users.

arseny

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Re: Re: no passengers on gates
« Reply #35 on: October 09, 2018, 02:02:32 pm »
So can I manually set the correct parameters?

No, you can't, because it can only work for jetways created by GSX, since it's used when creating jetways, but those used in 3rd party sceneries are already created by SODE independently.

We should probably find a way to add something like a custom .INI file for 3rd party jetways, but I fear it will become too complex for most users.
That would be very useful for some people