no passengers on gates

[virtuali]

- The problem affects *all* SODE-enabled airports and all aircraft, whether replaced by GSX or not.

Since it surely doesn't happen here, it's possible this can be caused by a problem with your airplane configuration. You don't say which airplane you use and which configuration you use, so it's difficult to say more, unless you provide with further data.

Previously, passengers and crew always boarded and disembarked via the jetways. At all SODE or GSX-SODE airports

What do you mean with "previously" ? Before a a Live Update ?

[arseny]

1. People have problems with SODE jetways, not GSX-SODE
2. It had been working untill the last live update
3. It don't works in any airport which use SODE jetways, not  GSX-SODE

[virtuali]

The last report conflict with the second last, which said:

- The problem affects *all* SODE-enabled airports and all aircraft, whether replaced by GSX or not.

So, maybe you are posting in the same thread, but have entirely different issues. Could you please make an example of an airport using SODE jetways (not GSX/SODE jetways) which doesn't work ?

[arseny]

Personally, I tested with Fslabs A319, A320

[arseny]

New EBBR by JustSim, for example

[virtuali]

Personally, I tested with Fslabs A319, A320

Do you mean they work with another airplane, or that you haven't tested it ?

The Fs Labs Airbus has an entirely different way of setting the passenger number, and they still have some bugs and they have announced on their forum they are still working on fixing the remaining issues with GSX.

[arseny]

I mean passengers are not seen, while boarding through the SODE jetway to Airbus A320/A319 made by FSlab

[arseny]

I don't know how it works with other aircrafts

[cjhffm]

It happens with all planes. Yes, I meant before a recent live update. I also tried reinstalling using the full GSX installer - same problem.

[virtuali]

It happens with all planes. Yes, I meant before a recent live update. I also tried reinstalling using the full GSX installer - same problem.

But, as you can see in other post, arseny said it works at airport with GSX/SODE jetways, but doesn't at airports with 3rd party SODE jetwys.

You said you don't have passengers at any airplane and any airport, which seems to indicate you have two entirely different issues. Is GSX Level 2 activated ?

[cjhffm]

Ok, just did a Live Update, and tried it with the Aerosoft A321 Pro at LGAV (FlyTampa) with GSX jetways.

It worked!! for the first time in more than a week.

Yesterday, I was flying the FSLabs, also at a GSX-enabled airport (that's to say, it has an .ini file in the AppData\Roaming\Virtuali\GSX directory), and it didn't work.

Yes, GSX Level 2 is activated, as you can see

Thanks
Chris

[Blue1]

Hi,

I have the same issue, last week all was working great and now no passengers in lppt (MK-STUDIOS - LISBON P3D)

There is something wrong, I only update windows to 1809 and did a live update.

Passengers are visible only in default airport or without jetway.

Thanks

Christian

[arseny]

that's great but the problem is with SODE jetways.

[arseny]

Yes, GSX v2 is activated. Here are the examples of boarding.

[virtuali]

Try a Live Update again now, we found the problem with 3rd party SODE jetways.