Author Topic: Why am I being charged for VAT if I live in New Zealand  (Read 2588 times)

ytzpilot

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Why am I being charged for VAT if I live in New Zealand
« on: September 15, 2018, 09:41:49 pm »
I went to check out GSX 2 and I am being charged VAT even though I don't live in Europe, is this correct?

Itemized Billings
SubTotal   45.38 NZD
Coupon   0.00 NZD
Shipping   0.00 NZD
VAT Tax (15.00%)   6.81 NZD
Grand Total   52.19 NZD

Are you guys registered with IRD in New Zealand to collect GST? Your checkout isn't showing this, or what your GST number is
« Last Edit: September 15, 2018, 10:04:08 pm by ytzpilot »

virtuali

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Re: Why am I being charged for VAT if I live in New Zealand
« Reply #1 on: September 15, 2018, 10:07:05 pm »
You have been charged for VAT, because your country passed a law that requires digital downloads to be liable of VAT/GST added, in 2016

https://www.vatlive.com/country-guides/oceana/new-zealand/new-zealand-gst-electronic-services/

Please note that we are not selling you anything, Esellerate/Digital River does so, while we might not reach the yearly annual income to become liable of VAT/GSX, Digital River surely does, so they charged you correctly according to the law of your country.

ytzpilot

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Re: Why am I being charged for VAT if I live in New Zealand
« Reply #2 on: September 15, 2018, 10:19:32 pm »
OK That makes sense, they would have the GST number

You should change your checkout to show VAT/GST to avoid the confusion

Cheers