GSX does not show in Add-on **SOLVED**

[apollo11]

Hi,
I've read all the messages in this forum, but still not able to see GSX in my P3dv4 add-on menu...installed & disinstalled add-on manager + gsx a couple of times, still not working what should I do?

I went into the %APPDATA%\Virtuali folder and I've found the following couatl.err (no couatl.ini) file:


couatl v3.2 (build 3852)
panic log started on Tue Oct 31 16:07:10 2017

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\GSX\__init__.py", line 772, in onSimStart
  File ".\GSX\assistanceServices\__init__.py", line 2066, in reset
AttributeError: type object 'SceneryAddOnMulti' has no attribute 'resetGate'
{'User Pos': (41.315601921120056, 2.1712473102074, 8.03113 m, 8.02877 m, 245.49059660229847)}
disconnected from SimConnect.


any help?

Thanks a lot

[virtuali]

Your log is from the last year, so it's not relevant.

The problem of missing menu items under the Addons menu it's usually caused by one of these:

1) Defective antivirus. Download and install with the Antivirus disabled AND configure the antivirus to exclude the whole Addon Manager folder from scanning BEFORE starting the sim.

OR

2) Missing/Corrupted VC++ libraries in your system. See solution in the "Addon Manager not showing up in P3Dv4 **SOLVED**" thread:

http://www.fsdreamteam.com/forum/index.php/topic,17484.msg122656.html#msg122656

[apollo11]

Thanks for your answer. Any other log that I should look into?
Unfortunately, I've tried them both namely, no antivirus plus  VC++ libraries re-installed....still not working, namely i can see the SODE directory in the add-on drop down menu but GSX is tsill missing...any other idea?

Any other step that I should take or file that I should look into?

many thanks for any advice.

[apollo11]

even better...how/where do I get a Couatl.ini file in the %APPDATA%\Virtuali folder, as I dot have one ?

[virtuali]

even better...how/where do I get a Couatl.ini file in the %APPDATA%\Virtuali folder, as I dot have one ?

You are not supposed to have a Couatl.ini file, unless you created one yourself, or if you changed some defaults in GSX, like enabling logging. But of course, if you cannot even start GSX, you cannot change the settings, so it's entirely normal you don't have a Couatl.ini file yet.

[virtuali]

still not working, namely i can see the SODE directory in the add-on drop down menu but GSX is tsill missing...any other idea?

You don't see which version of P3D4 you have. 4.0 is not supported anymore, for example so, you must upgrade to a more recent version, and I suggest 4.3, since it fixes the Simconnect menu bug, which affected lots of apps and GSX too.

[apollo11]

...sorry everything SOLVED !!! ... I just update to P3dv4.3 (uninstalling old P3dv4 Content + Client Professional and installing the new ones) and...now everything works perfectly !!!

Thanks for support anyway.