Marshaller too high

[victorh]

Hello everybody,

After I installed the new update for GSX - the new functions sound very promising - the marshaller is placed a dozen feet above my PMDG 747-400 resulting that I can't possibly see the marshaller nor the numbers. I've tried various airports and parking positions and they all give the same result
I hope this is an easy fix problem.

Kind regards,
Victor

[virtuali]

Do you see the marshaller standing on the ladder ?

[victorh]

There was a ladder, but the marshaller was floating a couple feet above it, just as the marshaller readout.

Victir

[virtuali]

There was a ladder, but the marshaller was floating a couple feet above it, just as the marshaller readout.

We'll check this. Maybe it's just a problem of the ladder itself, which is supposed to animate a bit to fine-tune its height.

[kikigey89]

I can confirm this issue on several parking positions, on some other it works. On the spots where it works the marshaller is standing on the ground.

[Mitty]

I have the same problem. With a 727 the ladder was in the correct position, but the marshaller and the numbers were floating high in the air, say 100 ft....
 

[bcarter]

I am having the same problem with the Marshaller  being 100 ft high as well as the coordinates.
I am using the latest GSX update (2nd download since the first one caused dll error).
I have the original FSX (Boxed) with Acceleration. The aircraft used is PMDG 747-400.
I have had 2 flights with this version (previous version was no problem). High Marshall both times. Today when deboarding the B744 I noticed that the rear cargo conveyor machine was missing and the containers were unloading in the air. The front conveyor machine was as normal.

Cheers
Brian

[p3dx3]

found this topic so instead of creating a new one I'll add on

Here is landing at LOWW FlyTampa scenery

http://i.imgur.com/EHRTtkU.jpg

[dmaclaury]

I've seen this as well. The marshaller was floating well above a ladder.

[virtuali]

Found the problem, and fixed, it affected only the marshaller on a ladder. Use the "Check Live Update" menu option from the "Couatl - Settings" menu, and let the updater download and install the latest updated files. No need to restart the sim.

[victorh]

Thank you very much for the adequate support!

Kind regards,

Victor

[cptbambi]

Sorry to bump an old thread but I think its better than starting a new one, I'm getting the smae problem at the default Lisbon (LPPT) airport, after installing FTX global mesh and running the hight correction option.

I've tried moving them down in the parking editor with the Q&Z keys but the Marshals and parking system still appear in the air, I've tried deleting the confic file for the airport and starting from scratch but it still persists, all the other vehicles snap to the ground just fine, I've noticed in parking system editor that the blue markers for the objects are not on the ground but also higher up than normal, also have the latest version installed.

Here is a pic of the parking systems too high up.

[virtuali]

Sorry to bump an old thread but I think its better than starting a new one, I'm getting the smae problem at the default Lisbon (LPPT) airport, after installing FTX global mesh and running the hight correction option.

It would have been better if you opened a new thread, since this thread was really about a GSX issue that has been fixed last year, while yours is clearly a problem caused by the 3rd party mesh you installed or, most likely, the altitude correction not working for some reason.

We'll have another update to GSX soon, to prevent the marshaller to be victim of problems caused by conflicting scenery elevations, which might hopefully work.

[cptbambi]

Thanks, I'll look forward to the update.