GSX crashes FSX

[chano777]

Hello,
I had to reformat my PC and reinstall FSX SP2 on Windows 10.
When I install the updated GSX base pack and second edition explained when loading a flight, at approximately 40% the simulator crashes. When you uninstall the GSX, the simulator loads normally. The problem is that I bought almost all the scenarios for FSX that you sell and in order to reinstall them it asks me to have GSX installed beforehand. I had them installed along with the GSX before reformatting my PC and they worked fine. I don't know why this problem is occurring now. I hope you can give me a solution. I send you the error report.
Greetings.

Nombre de registro:Application
Origen:        Application Error
Fecha:         7/10/2024 23:03:36
Id. del evento:1000
Categoría de la tarea:(100)
Nivel:         Error
Palabras clave:Clásico
Usuario:       No disponible
Equipo:        DESKTOP-16OD0H4
Descripción:
Nombre de la aplicación con errores: fsx.exe, versión: 10.0.61472.0, marca de tiempo: 0x475e17d3
Nombre del módulo con errores: API.DLL, versión: 10.0.61472.0, marca de tiempo: 0x475e180d
Código de excepción: 0xc0000005
Desplazamiento de errores: 0x0003a10d
Identificador del proceso con errores: 0x1da0
Hora de inicio de la aplicación con errores: 0x01db1936e9d890fa
Ruta de acceso de la aplicación con errores: E:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe
Ruta de acceso del módulo con errores: E:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\API.DLL
Identificador del informe: 6889f56a-243f-4abb-bace-35fcbe2f6a59
Nombre completo del paquete con errores:
Identificador de aplicación relativa del paquete con errores:
XML de evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2024-10-08T04:03:36.4687311Z" />
    <EventRecordID>1947</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>DESKTOP-16OD0H4</Computer>
    <Security />
  </System>
  <EventData>
    <Data>fsx.exe</Data>
    <Data>10.0.61472.0</Data>
    <Data>475e17d3</Data>
    <Data>API.DLL</Data>
    <Data>10.0.61472.0</Data>
    <Data>475e180d</Data>
    <Data>c0000005</Data>
    <Data>0003a10d</Data>
    <Data>1da0</Data>
    <Data>01db1936e9d890fa</Data>
    <Data>E:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe</Data>
    <Data>E:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\API.DLL</Data>
    <Data>6889f56a-243f-4abb-bace-35fcbe2f6a59</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>


I uninstalled and reinstalled the GSX, registered the serial and loaded the flight in a scenario that is not from FSDreamteam, but when I installed an FSDreamteam scenario (Memphis) when loading the flight it crashed again.
What also catches my attention is that the times when you load the flight in the top tab where the addon manager is, GSX does NOT appear; I install it again, charge the flight and it appears, I turn off the simulator, turn it on again, charge another flight and it disappears. (?)
I saw the event failure again and it gave the following:


Nombre de registro:Application
Origen:        Application Error
Fecha:         8/10/2024 02:01:20
Id. del evento:1000
Categoría de la tarea:(100)
Nivel:         Error
Palabras clave:Clásico
Usuario:       No disponible
Equipo:        DESKTOP-16OD0H4
Descripción:
Nombre de la aplicación con errores: couatl.exe, versión: 3.2.0.5534, marca de tiempo: 0x66ed9897
Nombre del módulo con errores: ntdll.dll, versión: 10.0.19041.2965, marca de tiempo: 0x92517ff1
Código de excepción: 0xc0000374
Desplazamiento de errores: 0x000e6dc3
Identificador del proceso con errores: 0xaa4
Hora de inicio de la aplicación con errores: 0x01db194fba1c51e3
Ruta de acceso de la aplicación con errores: C:\Program Files (x86)\Addon Manager\couatl\couatl.exe
Ruta de acceso del módulo con errores: C:\WINDOWS\SYSTEM32\ntdll.dll
Identificador del informe: 9ef55fc1-55bd-4259-b744-4431c840aebe
Nombre completo del paquete con errores:
Identificador de aplicación relativa del paquete con errores:
XML de evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>100</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2024-10-08T07:01:20.1996129Z" />
    <EventRecordID>2074</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>DESKTOP-16OD0H4</Computer>
    <Security />
  </System>
  <EventData>
    <Data>couatl.exe</Data>
    <Data>3.2.0.5534</Data>
    <Data>66ed9897</Data>
    <Data>ntdll.dll</Data>
    <Data>10.0.19041.2965</Data>
    <Data>92517ff1</Data>
    <Data>c0000374</Data>
    <Data>000e6dc3</Data>
    <Data>aa4</Data>
    <Data>01db194fba1c51e3</Data>
    <Data>C:\Program Files (x86)\Addon Manager\couatl\couatl.exe</Data>
    <Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data>
    <Data>9ef55fc1-55bd-4259-b744-4431c840aebe</Data>
    <Data>
    </Data>
    <Data>
    </Data>
  </EventData>
</Event>

I hope you can help me solve this problem since I have almost all the scenarios purchased from FSDreamteam for FSX.
Greetings

[chano777]

Hello,
Again trying to see why my simulator crashes when loading a flight. It seems to me that the problem is being caused by the addon manager. These are the last two bug reports received. I hope you can help me solve this problem since I can't use the simulator.
Greetings

Pd: I already followed the steps that the simulator asks me to correct the errors but it keeps crashing when loading a flight; There are times the flight loads but a few seconds after loading it crashes.


- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Error" />
  <EventID Qualifiers="0">1000</EventID>
  <Version>0</Version>
  <Level>2</Level>
  <Task>100</Task>
  <Opcode>0</Opcode>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2024-10-15T01:58:40.2601954Z" />
  <EventRecordID>3554</EventRecordID>
  <Correlation />
  <Execution ProcessID="0" ThreadID="0" />
  <Channel>Application</Channel>
  <Computer>DESKTOP-16OD0H4</Computer>
  <Security />
  </System>
- <EventData>
  <Data>fsx.exe</Data>
  <Data>10.0.61472.0</Data>
  <Data>475e17d3</Data>
  <Data>API.DLL</Data>
  <Data>10.0.61472.0</Data>
  <Data>475e180d</Data>
  <Data>c0000005</Data>
  <Data>0003a10d</Data>
  <Data>27c</Data>
  <Data>01db1ea59b064a39</Data>
  <Data>E:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe</Data>
  <Data>E:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\API.DLL</Data>
  <Data>3e7d97f5-4a45-437c-a818-2078c84eb3fb</Data>
  <Data />
  <Data />
  </EventData>
  </Event>

[Captain Kevin]

Your last screenshot seems to suggest your anti-virus is blocking it for some reason, and your second to last one seems to suggest you have advanced animations turned off. Go into the GSX settings and enable logging since the panic log doesn't give much information, you need the full log. It'll be called Couatl.log. The next time you have an issue, you'll want to put Couatl.log in a zip file, then upload the zip file to the forum.

[virtuali]

When I install the updated GSX base pack and second edition explained when loading a flight, at approximately 40% the simulator crashes. When you uninstall the GSX, the simulator loads normally.

I'm sorry but, when the sim is at 40%, is still loading things like terrain, so GSX is not doing anything.

Your log doesn't prove GSX is the cause of the crash: API.DLL is Simconnect, so there must be some issues with your FSX Install, possibly another add-on using a different version of the Simconnect .DLL which is forcing the sim to load that one, while GSX of course uses the latest one, and loading two versions of the same .DLL, although it's possible in theory (Windows Side-by-side), in practice it ends causing problems.

[chano777]

Thank you very much for your answers; You have just read them, I am going to try to follow your recommendations to be able to solve this problem.
Today when I entered FSX, when the flight loaded reached 60% and crashed, I checked the Windows event viewer and it showed me this:

Nombre de registro:Microsoft-Windows-DeviceSetupManager/Admin
Origen:        Microsoft-Windows-DeviceSetupManager
Fecha:         23/10/2024 14:34:18
Id. del evento:131
Categoría de la tarea:Ninguno
Nivel:         Error
Palabras clave:
Usuario:       SYSTEM
Equipo:        DESKTOP-16OD0H4
Descripción:
Error de almacenamiento provisional de metadatos, resultado=0x80070490 para el contenedor '{6E9AEDCF-8A56-78F7-F1EF-B16AE070548F}'
XML de evento:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-DeviceSetupManager" Guid="{fcbb06bb-6a2a-46e3-abaa-246cb4e508b2}" />
    <EventID>131</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2024-10-23T19:34:18.3148568Z" />
    <EventRecordID>3328</EventRecordID>
    <Correlation />
    <Execution ProcessID="7512" ThreadID="14688" />
    <Channel>Microsoft-Windows-DeviceSetupManager/Admin</Channel>
    <Computer>DESKTOP-16OD0H4</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="Prop_ContainerId">{6E9AEDCF-8A56-78F7-F1EF-B16AE070548F}</Data>
    <Data Name="HRESULT">2147943568</Data>
  </EventData>
</Event>

[virtuali]

Today when I entered FSX, when the flight loaded reached 60% and crashed, I checked the Windows event viewer and it showed me this:

Clearly proving GSX doesn't have anything to do with this crash. The Windows DeviceSetupManager is related to handling device drivers, nothing that can be possibly related to GSX.

[chano777]

Hello,
You're right; I had to uninstall the simulator and reinstall it to check which plugin is causing this.
When I installed Active Sky, the simulator started to have the same problems and I had to uninstall it to get it working properly again.
Now it works fine but without Active Sky; I am using the Rex Sky Force 3D without any problems but I would like to know why this is happening with the Active Sky.
I will write to HiFi so they can give me a solution.
I thank you for your answers and for your time.
Greetings