Author Topic: Jetway problems at Airport FSDG-Casablanca GMMN  (Read 1407 times)

heidjer1

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Jetway problems at Airport FSDG-Casablanca GMMN
« on: November 29, 2023, 06:12:47 pm »
I'm standing at gate B3 or B4 and GSX shows position J6??!! However, there are no jetways at this gate.
The correct position is recognized via Sode directly (Tab + S) and the jetway can be docked.
What is the reason?

virtuali

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Re: Jetway problems at Airport FSDG-Casablanca GMMN
« Reply #1 on: November 29, 2023, 09:35:35 pm »
I'm standing at gate B3 or B4 and GSX shows position J6??!! However, there are no jetways at this gate.

You should verify the .BGL loaded by GSX is the one for the airport you are using, in the parking customization page, where it indicates the name fo the airport .BGL in use.

heidjer1

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Re: Jetway problems at Airport FSDG-Casablanca GMMN
« Reply #2 on: November 29, 2023, 11:42:43 pm »
It's the right Airport .BGL!!
Aircraft stands at Gate B4, GSX shows J6.
See attachment.

bobbywhite

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Re: Jetway problems at Airport FSDG-Casablanca GMMN
« Reply #3 on: November 30, 2023, 03:09:50 am »
I'm having the same issue, except, its at all of the airports.

virtuali

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Re: Jetway problems at Airport FSDG-Casablanca GMMN
« Reply #4 on: November 30, 2023, 11:53:00 am »
It's the right Airport .BGL!! Aircraft stands at Gate B4, GSX shows J6.

But you also have a custom airport profile so, if that profile was made for a different version of the scenery (different configuration or the scenery has been updated), you should remove it.

heidjer1

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Re: Jetway problems at Airport FSDG-Casablanca GMMN
« Reply #5 on: November 30, 2023, 05:08:18 pm »
What should a custom airport profile be?
I never had any other version before installing FSDG-Casablanca.
I have now uninstalled FSDG-Casablanca again and reinstalled it. Only GSX still shows the wrong gate.
Sode works perfectly.
Is there any further idea?

heidjer1

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Re: Jetway problems at Airport FSDG-Casablanca GMMN
« Reply #6 on: December 04, 2023, 11:20:07 am »
Is there no one who can help here?
I would also like to note that Casablance (GMMN) is the only one of my 50 addon airports that does not work with GSX.

heidjer1

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Re: Jetway problems at Airport FSDG-Casablanca GMMN
« Reply #7 on: December 09, 2023, 01:51:59 pm »
Apparently the admins are all already on Christmas vacation or have no interest in contributing to solutions.
Too bad for this service.

yurirodin

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Re: Jetway problems at Airport FSDG-Casablanca GMMN
« Reply #8 on: December 09, 2023, 02:50:30 pm »
Hello,
Your problem is very specific to GMMN and those particular spots. Looking at the AFCAD, J6 is a heavy gate and B3 and B4 are medium gates and are all very close to one another. Since J6 has a very large radius comparted to B3 and B4, GSX thinks that you are at gate J6 when you are actually parked at B3 or B4. Also, J6 has no SODE gate assigned to it so GSX will say "No Jetway" when parked at J6. There are other gates at this airport with the same issue. Without modifying the AFCAD, there is no easy solution to this issue. I would just use SODE at B3 and B4 to operate the jetway or just park at another spot that does not have this problem.

heidjer1

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Re: Jetway problems at Airport FSDG-Casablanca GMMN
« Reply #9 on: December 09, 2023, 07:21:14 pm »
Thank you for the info.
Of course I can operate the jetways on B3 and B4 with Sode.
However, when I start deboarding via GSX, the jetways immediately jump back to their original position.
Anything but happy.

yurirodin

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Re: Jetway problems at Airport FSDG-Casablanca GMMN
« Reply #10 on: December 09, 2023, 10:35:36 pm »
Thank you for the info.
Of course I can operate the jetways on B3 and B4 with Sode.
However, when I start deboarding via GSX, the jetways immediately jump back to their original position.
Anything but happy.

That's because GSX does not "see" B3 and B4 since they are "covered" by the heavy gate's radius at J6. Most jetways and gates at this airport are not really compatible with GSX because of this issue. You would have to modify the AFCAD parking spots to make everything work. You would also have to modify the SODE xml for this addon. Lot's of work.