Author Topic: Install failed  (Read 697 times)

Jetlover747

  • Newbie
  • *
  • Posts: 21
Install failed
« on: July 08, 2023, 12:45:17 am »
Hi, I was trying to update GSX as I normally do but when I try to open the FSDT app it says "Installer cannot connect to internet (usually caused by AV or firewall). Run installer again from desktop." However, I have antivirus and firewall disabled and it hasn't done it. I've uninstalled everything and downloaded a fresh copy of the installer from your website but it still throws the same error. What'w wrong?

virtuali

  • Administrator
  • Hero Member
  • *****
  • Posts: 51239
    • VIRTUALI Sagl
Re: Install failed
« Reply #1 on: July 08, 2023, 05:08:25 pm »
The server is surely working, so the problem must be either your antivirus or firewall blocking the update or even possibly at your ISP level.

Some users living in countries with a censored internet will likely need to use a VPN, because those countries just block cloudflare, which we need to use to distribute the bandwidth load across many servers.