Hi, since the SU10 navdata update, at selected stands at inibuilds heathrow, gsx can't quite figure out the right route for passengers to follow. It was only when I reverted back to the original config that it correctly routed pax along the jetway.
The example stand is 218 @ EGLL, pic here
https://prnt.sc/NrYe1mqA6U4U As you can see the route is very convoluted