Still no crew nor pax in Jetways (addons)

[david roch]

GSX fully updated.
Crew and pax are invisible inside GSX Jetways in ALL my 3rd party airports.
In Asobo's airports (i.e. EDDF) they appear but fall from the sky before entering into the Jetway.
Quite annoying. 

PS: 1/ Reinstall according to this thread http://www.fsdreamteam.com/forum/index.php/topic,26933.0.html didn't help.
      2/ The correct AFCAD/BGL is being loaded by GSX.

[Fiorentoni]

GSX fully updated.
Crew and pax are invisible inside GSX Jetways in ALL my 3rd party airports.
In Asobo's airports (i.e. EDDF) they appear but fall from the sky before entering into the Jetway.
Quite annoying. 

PS: 1/ Reinstall according to this thread http://www.fsdreamteam.com/forum/index.php/topic,26933.0.html didn't help.
      2/ The correct AFCAD/BGL is being loaded by GSX.

Just to be sure:
1) You have the lastest files from the offline installer?
2) You have excluded GSX jetways from all your 3rd party airports? Also you need to exclude deluxe/premium airports as EDDF, because they are also encrypted.
3) The 3rd party AFCAD is loaded by GSX (not the default one)? [I know you said it, but to be sure what you consider "correct"]
4) You see pax on parking stands with stairs?

[david roch]

GSX fully updated.
Crew and pax are invisible inside GSX Jetways in ALL my 3rd party airports.
In Asobo's airports (i.e. EDDF) they appear but fall from the sky before entering into the Jetway.
Quite annoying. 

PS: 1/ Reinstall according to this thread http://www.fsdreamteam.com/forum/index.php/topic,26933.0.html didn't help.
      2/ The correct AFCAD/BGL is being loaded by GSX.

Just to be sure:
1) You have the lastest files from the offline installer?
2) You have excluded GSX jetways from all your 3rd party airports? YES
Also you need to exclude deluxe/premium airports as EDDF, because they are also encrypted. DONE, THANKS FOR THE INFO
3) The 3rd party AFCAD is loaded by GSX (not the default one)? [I know you said it, but to be sure what you consider "correct"] YES, BY GSX, NO DOUBTS
4) You see pax on parking stands with stairs? YES

OK, there seems to be an issue with updates on FSDT side.
I had the last version from the FSDT Live Update, with the PMDG B738 perfect compatibility. And then, I had no pax in the Jetways but also not those I added with the Editor.
Following your advise, I ran the new Addon Manager exe and now, I have no more B738 compatibility, but I have the pax back!
So there is a glitch somewhere.

BTW, thank you for helping Umberto during this busy time!

[david roch]

A quick question.
You talk about the "offline installer".
What I have downloaded is called "Addon Manager" and not offline installer.
I downloaded it from Mediafire after reading your post in Avsim.
https://www.mediafire.com/file/rcjygudgvbccu2w/Addon_Manager.exe/file

So, are those 2 executables the same thing?
And after running the Addon Manager, should I run again the FSDT Installer I got after purchasing GSX, or not?

[Fiorentoni]

Yes that's the same. Seems like Umberto has still not updated the ofline installers with the 737-800 compatibility... let me quickly check if I have pax in a Jetway with the Live Update files, I'll report back.

[david roch]

OK, grazie mille!

[Fiorentoni]

OK, grazie mille!

Okay I just had to exclude (move from left to right in "config") my 3rd party jetways *again* after the live update, because I suddenly had GSX jetways in LVFR's LEMD. Seems like the live update messed that up again and @Umberto it is *not* only a cosmetic bug...

Anyway now with the custom jetways yes, I can see pax. I suppose you might have had my problem that is the exclusions being resetted (just move one item in the "config" page and the original exclusions will reappear). Then the GSX jetway data (based on default airport data) will not fit with the AFCAD from the 3rd party scenery - and therefore no pax will be seen. So tldr exclude again after every live update until this bugged software is finally fixed.

[david roch]

Yes, the live update is bugged.
But it works now, thank you. After re-excluding the 3rd party airports pax are back, so I am half happy!