GSX button on toolbar! Nothing happens when pressed

[Pilotpete1]

So my GSX button is on the toolbar, but when I press it, a voice says - No services available at this airport... I have tried quite a few airports including - LFPG, FACT, EGJJ etc... nothing?  Also for some reason on the installer it says update, when I update it still says update.... Is it that the programme has not installed fully?  I have read something about server issues or reinstalling, but not sure why this would be the case?

[Fiorentoni]

The update button is always available, so don't get confused by that. As for your problem: Are these payware airports or default? If payware, from the Marketplace?

[Pilotpete1]

Not payware, all default, but the programme doesnt bring up a menu when I click on the GSX button?  Its very strange.  I am now reinstalling for the 4th time.

[Fiorentoni]

You should do a complete reinstall, if you haven't already:

- Uninstall everything using the FSDT Installer

- Uninstall the FSDT Installer itself from the Control Panel

- Go into your Addon manager folder (the one you chose for the installation) and remove the whole folder

- Run the installer again.

[Pilotpete1]

Thanks will try that, should I also run the live update?

[Fiorentoni]

After the reinstall? Can't hurt, I guess, but it should already install the newest version when you reinstalled.

[Pilotpete1]

Unfortunately same thing, this is what happens.....

[Fiorentoni]

Unfortunately same thing, this is what happens.....

Sorry to hear. I think you might have to wait for virtuali to help you out. Just in case you haven't already you can read the first pages of the manual, perhaps you find something that you missed.

[Pilotpete1]

Thanks for that how can I contact Virtuali? or do they read these and then respond?

[Fiorentoni]

Thanks for that how can I contact Virtuali? or do they read these and then respond?

virtuali is the username of the main dev of FSDT. He's constantly reading and responding here, but I guess he's sleeping now because he hadn't slept for 48 hours straight... he will respond here in this thread, don't worry.

[tf51d]

Problem with Menu not coming up when pressed is permissions. You need to properties/compatibility menu of the couatl64_MSFS.exe file and click on the "Change settings for all users" button at bottom. Then select "Run this program as administrator" option apply and exit.