problem with passengers

[dragunov2020]

hello , i have a problem when request boarding when there is no jetway in the parking , first the cabin crew arrives but the pilots instead of climbing the aircraft stairs they comes from above the car walking down to the ground as in the pics included and still like that till i have to disable the GSX ! this happens in most of airports not all

thank you

[virtuali]

The problem is caused by a scenery altitude conflict, most likely OrbX Vector. Use the "Airplane" icon in the parking customization page, to adjust the "Airport Elevation" for that airport.

[dragunov2020]

ok , i will try and report

thank you