Couatl crashes everytime..

[Ganzemac]

Couatl crashes everytime i request pushback in GSX..
It happens at every airport
It did not appear in the previous update.

Here is the log:


couatl v3.2 (build 3894)
panic log started on Tue Apr  3 12:29:29 2018

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\walker.py", line 95, in _observer
AttributeError: 'AnimationPlayer' object has no attribute 'getAnimationOption'
{'Airport': 'EDDT', 'Requested assistance services at': 'Gate 54', 'User Pos': (52.55630499762553, 13.294633977007104, 41.5692 m, 4.38417 m, 170.63063775099607)}

[anappy]

I have the same issue
   

couatl v3.2 (build 3894)
panic log started on Tue Apr  3 16:32:50 2018

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\walker.py", line 95, in _observer
AttributeError: 'AnimationPlayer' object has no attribute 'getAnimationOption'
{'Airport': 'PHOG', 'Requested parking services to': 'Gate 5', 'User Pos': (20.891098200151518, -156.43805074483382, 18.9573 m, 2.45728 m, 304.7956649382526)}

[aaschacher]

This is a well reported problem here in the forum, and is to do with the P3D V4.2 update which introduced a bug. This bug means that the last number you press in the sim, is sent to GSX (or any other simconnect window) when you open it. I have been trying to find a way around this including not pressing any numbers, but this was to no avail.

I have however found a work around until Lockheed Martin fix the bug. I have ActiveSky Next installed, made by HiFi Sim. In the sim you can open a window like GSX to request weather reports (CTRL + F11 on my machine). For some reason, this windows seems a lot more robust to the errant numbers being sent (you can see the window flicker as it receives the number from the sim, sometimes closing the window or selecting an option). So, the workaround is to open the ASN window immediately before the GSX window every time you use it, for example to request pushback. This has solved the issue for me without a crash in nearly 5 flights now.

My reply is removed to avoid confusion. I made an incorrect assumption due to similar symptoms with a different issue 

[virtuali]

This is a well reported problem here in the forum, and is to do with the P3D V4.2 update which introduced a bug. This bug means that the last number you press in the sim, is sent to GSX (or any other simconnect window) when you open it. I have been trying to find a way around this including not pressing any numbers, but this was to no avail.

This specific error it's another issue, and shows the user has updated to the last version, but only *partially*.

The error log show the program code (the Python script that reported the error) HAS been updated, but the Couatl.exe, which is required to be updated too for the script to work, HASN'T, since it's still the previous version (3894, while the current one is 39xx).

Since the Live Update will download both at the same time, it's not normally possible to get some newer files and old ones so, it's more likely the antivirus has mistakenly blocked the download of the current Couatl.exe file.

The correct solution, as explained so many times, is to exclude the whole Addon Manager folder from scanning in the antivirus settings, and try Live Update again, from its Desktop icon, when the sim is not running.