No Internet Error During Update Download

[Uwe]

While downloading the GSX update via the sa-download I get an error telling me that there is no internet connection, use local BGL files when I do have internet connection.
How can I fix this?

[virtuali]

While downloading the GSX update via the sa-download I get an error telling me that there is no internet connection, use local BGL files when I do have internet connection.  How can I fix this?

Turning off any firewall or similar security-related product that is blocking online access to the installer.