Author Topic: Serial codes under an old email  (Read 777 times)

amrick615

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Serial codes under an old email
« on: April 29, 2023, 11:26:45 pm »
Hello Support,

I need to get my serials that were under an old email (it got hacked about a few years ago so I can't access it anymore). I still have the order numbers, but because I don't have the serials, I can't activate the products in Addon Managers (GSX base, for example). Anyone in support able to help me with this?

Thank you,

Captain Kevin

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  • Captain Kevin
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Re: Serial codes under an old email
« Reply #1 on: April 30, 2023, 01:32:26 am »
You'd have to shoot an e-mail to support with the old e-mail address that it was under and the current one you want it to be under.
Captain Kevin