GSX Problem: People walking and working in air...

[paulpilot]

Hello Together,

I searched the forum but I can't find any help about my problem. I've got people sitting and working in the air. Have a look at my screenshots. Any ideas? Thank you for your support!
Paul

[Turok144]

Yes, the issue has been extensively discussed in this thread:  https://www.fsdreamteam.com/forum/index.php/topic,26754.msg181023.html#msg181023

[virtuali]

It's not possible to give any help without having any slightest detail about your situation:

- Which airport are you using ? It's a marketplace airport ?

- Which gate you are using ?

- Which airplane you are using ? If it's supported by GSX, have you change its configuration ?

- It is happening on Boarding or Deboarding, or both ?

- It is happening only on that airport ?

[paulpilot]

I try my best to get you all details:

It happens mainly addon-airports in New Zealand
I'm using mainly no gates, I use busses with passangers oder Cargo
using mainliy DC6 or B247 or any other aircraft.
with standard aircrafts i did not change anything on gsx configurations
it happens boarding and deboarding
it is as you can see not all people floating:
people don't float are:
-inside the bus
-fuel truck, only the guy that sits next to the driver.
-big cargo-elevator-car-girl
-all cars are at correct hight.

people that do float in the sky:
-pushback-vehicle driver
-cargo-train-driver
-people between bus and entrance to airplane
-people that put suitcases by hand from the cargo-train

I hope that helps a bit.

Paul

[paulpilot]

found out now that it definitly has nothing to do with the aircraft. It's most of the airports, in new Zealand, but not all. Most of them are the addon-Airports. Any Idea to fix this problem myself?
Thx for your help

Paul

[virtuali]

Please provide with precise reproduction steps, clearly indicating:

- the airport used. if it's 3rd party, clearly specify the airport and if it's bought on the MS Marketplace or not.

- the gate used

- the precise exact sequence of GSX operations you selected

- if the problem happens when starting a flight or when landing, or both

- if the problem happens when landing, clarify if you pre-selected the gate while still in flight.

[paulpilot]

those airports have the problem:

NZNS Addon Szenery all Gates,
NZMC Addon Szenery all Gates
NZQN Addon Szenery all Gates

all not bought by marketplace, instead direkt at https://nzasimulations.com/shop/

problem both, starting and after landing

[virtuali]

those airports have the problem:

NZNS Addon Szenery all Gates

Are you using custom profiles ? I tried this one at Gate 10 ( after changing only the max wingspan, because it was labeled as Too Small ), and it works just fine, nothing is in the air.

[paulpilot]

checked Gate 10 for you with a simple aircraft

[paulpilot]

picture:

[virtuali]

checked Gate 10 for you with a simple aircraft

One thing that doesn't look right is the airport Elevation, because without touching anything, I have 4.00 meters here.

[paulpilot]

I tried different elevations and then people went down, but also the vehicles went down under the ground..

but there is also something wrong with airport elevation. When I click on the plane button it says 7,00000 But the airport in reality is 70 feet above sealevel and not 7,0000 meters... ?

[virtuali]

Just set 4 meters, which is what you should already have when there isn't any customization. The changes will appear after Restarting GSX and I can see all vehicles, drivers and passengers all at the correct height.

When I click on the plane button it says 7,00000 But the airport in reality is 70 feet above sealevel and not 7,0000 meters... ?

Assuming you are still referring to NZNS, the published Elevation for it according to Navigraph is 17 feet, that is 5.18 meters. That doesn't necessarily mean that's the right altitude at THAT Gate, since the published Elevation is referred to the ARP, which in this case is located somewhere between A1 and A2 taxiways, west of the runway.

No idea why reading the GROUND ALTITUDE variable from the sim at Gate 10 results in the altitude being reported 7 feet (that what GSX does when you click the Airplane icon there), when the default value of 4 works perfectly fine.