This has been explained so many times on the forum. We don't have access to fspilotshop customers, unless we go in the website and search for our orders so, if it's down for you, it's down for us as well.
You have the following options:
- See if you have a backup of the .REG file, which was made by our software the first time you activated the scenery. It's a file named Fsdreamteam_xxxxx.REG ( xxxxx would be the name of the product ) and it has been saved in your Home folder, the folder under C:\Users that has your account name. If you still have this file or have a backup of it, just double-click on it and accept the data to be inserted in the registry. On the next simulator startup, it will ask you to reactivate the scenery, so you can just accept it, with no need to type anything.
OR
- You should try to contact fspilotshop, asking when their site would be up again, or if they have another way to access your data.
OR
- If you can provide with some kind of proof of purchase, which shows the product you bought from fspilotshop, we can issue a new key. This can only be done, of course, by contacting our support email.
