Author Topic: GSX Level 2 keeps crashing  (Read 4017 times)

TyroneHD

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GSX Level 2 keeps crashing
« on: September 07, 2018, 07:53:33 pm »
Hi!
I have been eagerly waiting for Level 2 to release and have purchased it right when I saw that it was availabel through simmarket. I have downloaded and installed it with the downloader from the website some hours ago.
What happened, though, is that I initially didn't see any passengers after having activated it. Thought they would come with the boarding, but as soon as one passenger has been identified as boarded in the FSLabs A319, GSX crashes. Then some message appears that it could not be started which might be caused by an AV which can't be the case as I had not activated it.

Finally, here is the error log it opened:


couatl v3.2 (build 4029)
panic log started on Fri Sep  7 19:49:02 2018

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\walker.py", line 352, in _createPassengers
  File ".\common\walker.py", line 441, in passengerDestroyed
  File ".\GSX\assistanceServices\__init__.py", line 74, in passengerDestroyed_Boarding
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 74, in unload
  File ".\GSX\assistanceServices\baseAssistanceVehicle.py", line 69, in load
  File ".\python27\decimal.py", line 1224, in __sub__
  File ".\python27\decimal.py", line 1144, in __add__
  File ".\python27\decimal.py", line 3872, in _raise_error
decimal.InvalidOperation: -INF + INF
{'Airport': 'EGSS', 'Requested assistance services at': 'Gate L 63', 'User Pos': (51.89357590263223, 0.25989633832701153, 110.515 m, 4.44453 m, 222.77989987559351)}
User collision geometries reloaded

The Plane used was the 319 of FSLabs

I couldn't load any passengers as well as the number then keps rushing to 0 - Regardless of which entry I made
« Last Edit: September 07, 2018, 07:59:52 pm by TyroneHD »

TyroneHD

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Re: GSX Level 2 keeps crashing
« Reply #1 on: September 07, 2018, 07:59:35 pm »
Oh, I have to apologize! I have only just seen that this error has been posted already. I am sorry!

virtuali

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Re: GSX Level 2 keeps crashing
« Reply #2 on: September 07, 2018, 08:35:53 pm »
We cannot reproduce it (the FS Labs was thoroughly tested during Beta), but are working trying to understand what's caused it.

TyroneHD

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Re: GSX Level 2 keeps crashing
« Reply #3 on: September 07, 2018, 08:40:43 pm »
Could it happen if one tried to enter the value of passengers and cargo prior to boarding or should it not happen even after one did it?

virtuali

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Re: GSX Level 2 keeps crashing
« Reply #4 on: September 07, 2018, 08:49:27 pm »
The FS Labs should set the passenger number automatically. You only have to confirm it in GSX.

Have you maybe changed the passenger quantity in the airplane FMC *AFTER* GSX already started boarding/deboarding ?

TyroneHD

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Re: GSX Level 2 keeps crashing
« Reply #5 on: September 07, 2018, 08:58:17 pm »
I entered the boarding value at the beginning of refueling as usual

CaptainSazzman

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Re: GSX Level 2 keeps crashing
« Reply #6 on: September 09, 2018, 08:55:08 pm »
The FS Labs should set the passenger number automatically. You only have to confirm it in GSX.

Have you maybe changed the passenger quantity in the airplane FMC *AFTER* GSX already started boarding/deboarding ?

Dunno how relevant this is as im still testing, is that having GSX2 replace ALL default jetways with SODE seems to be putting tremendous pressure on my PC, which is an i7 4790K, GTX980, 16GB RAM, machine with few addon scenery. I get 100% CPU in flight and crash eventually. Disabling sode default replacements seems to help, is there a way to having all gsx (and sode) jetways disappear until you touch down and only show within a set radius/airport? still testing with this

virtuali

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Re: GSX Level 2 keeps crashing
« Reply #7 on: September 09, 2018, 08:59:14 pm »
Dunno how relevant this is as im still testing, is that having GSX2 replace ALL default jetways with SODE seems to be putting tremendous pressure on my PC, which is an i7 4790K, GTX980, 16GB RAM, machine with few addon scenery. I get 100% CPU in flight and crash eventually. Disabling sode default replacements seems to help

I've posted a video here, showing no difference in CPU/GPU utilization, regardless if SODE jetways are replaced or not, and even by disabling our software:

http://www.fsdreamteam.com/forum/index.php/topic,18564.msg128929.html#msg128929

Please read my suggestions from that post.