I am having a problem activating Honolulu. When I try I get a message saying that no connection could be made to the esellerate system. I have tried turning off my anti-virus and firewall, but it makes no difference. I also tried web activation but that method seems hopeless. The fields to enter the serial number do not correspond the groups of characters in the serial number nor can I enter the whole serial number with control v as the web page tells me I can.