Author Topic: GSX crashes immediately on fsx  (Read 2012 times)

airlinenicholas

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GSX crashes immediately on fsx
« on: October 11, 2022, 05:39:47 am »
Hello everyone,
I hope there is someone who can help me as I am in desperate need.
When I start fsx everything is normal on main men but after I start up a flight I get fsx crashing everytime and I get these 2 call logs for it.

This is the first one:
Faulting application name: fsx.exe, version: 10.0.62615.0, time stamp: 0x559f9a9a
Faulting module name: API.DLL, version: 10.0.62615.0, time stamp: 0x559f9ab5
Exception code: 0xc0000005
Fault offset: 0x00100043
Faulting process id: 0x5a28
Faulting application start time: 0x01d8dd1d8642961f
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\FSX\fsx.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\FSX\API.DLL
Report Id: 5005cbb3-d1b1-4e21-ab72-0c69f9428eb7
Faulting package full name:
Faulting package-relative application ID:

This is the second one:
Faulting application name: couatl.exe, version: 3.2.0.4792, time stamp: 0x62fd0aaf
Faulting module name: ntdll.dll, version: 10.0.19041.2075, time stamp: 0x0fcecfa3
Exception code: 0xc0000374
Fault offset: 0x000e7133
Faulting process id: 0x4008
Faulting application start time: 0x01d8dd1f19b6ac48
Faulting application path: C:\Program Files (x86)\Addon Manager\couatl\couatl.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 67124fec-16fa-4bc2-b67b-454bb606419f
Faulting package full name:
Faulting package-relative application ID:

I have no idea what to do I tried running fsx debug and got this I have done everything from reinstalling gsx to completely reinstall gsx to try to even rn windows dso and reinstall the links.
Nicholas Delvecchio

airlinenicholas

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Re: GSX crashes immediately on fsx
« Reply #1 on: October 11, 2022, 05:42:19 am »
also on trying to test the file this is what i get from the event viewer

Faulting application name: Couatl64_MSFS.exe, version: 4.8.0.5027, time stamp: 0x6331a34a
Faulting module name: Couatl64_MSFS.exe, version: 4.8.0.5027, time stamp: 0x6331a34a
Exception code: 0xc0000005
Fault offset: 0x000000000018f149
Faulting process id: 0x292c
Faulting application start time: 0x01d8dd218e6b50e8
Faulting application path: C:\Program Files (x86)\Addon Manager\couatl64\Couatl64_MSFS.exe
Faulting module path: C:\Program Files (x86)\Addon Manager\couatl64\Couatl64_MSFS.exe
Report Id: 8435b586-4671-424a-bfeb-aca6541ea320
Faulting package full name:
Faulting package-relative application ID:
Nicholas Delvecchio

virtuali

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Re: GSX crashes immediately on fsx
« Reply #2 on: October 11, 2022, 11:27:52 am »
Why you tested the MSFS version if you have FSX ? It's normal it would crash if you don't have MSFS. Also, you should provide with more information about your system, for example which OS you use.

If you use Windows 7, have a look at the Sticky thread about it in this very section.

airlinenicholas

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Re: GSX crashes immediately on fsx
« Reply #3 on: October 11, 2022, 07:10:09 pm »
I never tested MSFS so I don't know why that error would come up? Also I have
Edition   Windows 10 Home
Version   21H2
Installed on   ‎9/‎9/‎2022 (due to reinstalling windows 10)
OS build   19044.2075
Experience   Windows Feature Experience Pack 120.2212.4180.0
Processor   Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz   3.60 GHz
Installed RAM   8.00 GB (7.83 GB usable)
Device ID   965DED5E-9E32-49F4-9724-9772B8601C2F
Product ID   00326-10000-00000-AA519
System type   64-bit operating system, x64-based processor


Nicholas Delvecchio

airlinenicholas

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Re: GSX crashes immediately on fsx
« Reply #4 on: October 11, 2022, 07:13:00 pm »
Why you tested the MSFS version if you have FSX ? It's normal it would crash if you don't have MSFS. Also, you should provide with more information about your system, for example which OS you use.

If you use Windows 7, have a look at the Sticky thread about it in this very section.

I also tested the normal version is there a way to not install gsx with msfs?
Nicholas Delvecchio

virtuali

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Re: GSX crashes immediately on fsx
« Reply #5 on: October 12, 2022, 01:40:27 pm »
I also tested the normal version is there a way to not install gsx with msfs?

If you have MSFS, you can't install GSX there, you need GSX Pro. However, the installer will download all the 64 bit version of all files since, apart for the .exe itself, the rest of the code is shared, but this won't affect FSX in any way.

The problem with your crash is that, in FSX, you also have a crash in API.DLL, which is NOT something happening in our code, it's Simconnect itself, as if there was some kind of problem or conflict in the FSX installation.

airlinenicholas

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Re: GSX crashes immediately on fsx
« Reply #6 on: October 12, 2022, 08:14:59 pm »
Okay thank you so much that makes more sense
Nicholas Delvecchio

airlinenicholas

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Re: GSX crashes immediately on fsx
« Reply #7 on: October 14, 2022, 01:18:13 am »
Well I had time to fix everything for fsx and still have the issue and now its only coming up saying couatl is causing the crash by ntdll.dll so now what are my options?
I had 0 issues before this recent update and am now getting frusturated and I am getting it since I am going to college for cybersecurity so what can you do for something like this?
Faulting application name: couatl.exe, version: 3.2.0.4792, time stamp: 0x62fd0aaf
Faulting module name: ntdll.dll, version: 10.0.19041.2130, time stamp: 0xea5711f3
Exception code: 0xc0000374
Fault offset: 0x000e7073
Faulting process id: 0x4cc4
Faulting application start time: 0x01d8df58194a808d
Faulting application path: C:\Program Files (x86)\Addon Manager\couatl\couatl.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: ac8746dc-f261-4032-ad44-467f28798ead
Faulting package full name:
Faulting package-relative application ID:

Once again here is the faulting path ad help me out?
Nicholas Delvecchio

virtuali

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Re: GSX crashes immediately on fsx
« Reply #8 on: October 14, 2022, 09:48:02 am »
The usual suggestions:

- Configure the antivirus to add the whole Addon Manager folder to the Exclusions.

- Be sure your Windows is full updated

- Run the FSDT Live Update again, after doing the antivirus exclusion.

- Restart Windows after doing all the updates.

airlinenicholas

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Re: GSX crashes immediately on fsx
« Reply #9 on: October 14, 2022, 04:57:03 pm »
Okay so I got a different error after searching the internet for many hours and going through forums back to 2010 I have decided to get rid of everything related to gsx including C++ versions and start back at square one and let everything rebuild I was wondering if this could work. I have not tested this because of the hour I reposted this issue again last week and was wondering if I retest it if this is would work because I got the ucrtl.dll and from couatl. I will see if what I did work or not.
Nicholas Delvecchio

airlinenicholas

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Re: GSX crashes immediately on fsx
« Reply #10 on: October 21, 2022, 03:54:33 am »
Okay after doing a multitude of things I am still getting an error on this for ntdll error idk what could be wrong I am frusturated and want it to work so I can fly again!
Nicholas Delvecchio