FSDreamTeam forum
Products Support => Hawaiian Airports support FSX/P3D => Topic started by: gerald on December 11, 2012, 05:24:25 pm
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Hi there,
I have a similar but a little bit different problem with Hawaii-1 than others in the forum:
After downloding the newest upgrades I uninstalled all my many sceneries and installed it new (with re-registration and so on, it takes me a lot of time ;-). All of them are working now except Lihue and Hilo. I tried another 3 times to uninstall and reinstall Hawaii-1 including running the AddonManager and afterwards sometimes Honolulu was also missing. Finally I installed the newest AddonManager 9.4.0.5 and the Honolulu and all the other sceneries were back again, but not Lihue.
It is very interresting but also confusing and has to draw the attention to the fact, that the buildings in Lihue were seen for about 10 seconds and then they disappeared ?!?
I want to ask you to give me any hint what I can do? For your information please have a look to the attachments. Can it be, that the FSGlobal Ultimate for Asia and Oceania may have any influence?
Ciao,
Gerald
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It is very interresting but also confusing and has to draw the attention to the fact, that the buildings in Lihue were seen for about 10 seconds and then they disappeared ?!?
The usual question: do you have the Couatl menu even *after* buildings disappear ?
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Dear Umberto,
unfortunately I do not know what you mean with having the "Coatl menu". I am not that expert, so please explain it to me a little bit, what you mean.
Ciao,
Gerald
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unfortunately I do not know what you mean with having the "Coatl menu". I am not that expert, so please explain it to me a little bit, what you mean.
The Addon Manager has its own menu under the FSX "Addons" menu, since you posted a screenshot with the Addon Manager open, it seems you are at least able to find the "Addons" menu and open the Addon Manager own menu.
In the same place, under the "Addons"you should also see the "Couatl powered products" products menu alongside the "Addon Manager" menu. Is it there AFTER buildings have disappeared ?
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Hi Umberto,
to re-establish this situation I had to re-install Hawaai-1. Before starting the re-installation I checked with the standard-scenery the Addon-menue and realised the "Couatl powered products" - see attachment. During re-installation I realised in my System/programms that many (old) AddonMangers were installed, so I deinstalled all these Addon Manager-Versions except the newest version 2.9.0.5.
Then I reinstalled Hawaii-1 and could see during startup-situation at the Lihue-Airport the buildings for 10 seconds and the they disappeared - see also the attachments. Then I re-installed the AddonManager again, but the same problem. After this I checked the menue and realised that no "Couatl powered products" were available - as you asked. Do you know why?
Ciao,
Gerald
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As in your last scenery-pic the "Couatl powered products" menu is missing - it seems that couatl.exe crashed.
Happy Landings
Juergen
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Hallo Juergen,
roger, but what can I do? I bought and want to use the scenery Hawaii-1 and not any couatl-things. I did all the same procedurers than for the other FSDT-Sceneries and all others are working well. I hope that Umberto will have a good solution ;-).
Ciao,
Gerald
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Does the Couatl menu appears when you start FSX at another airport and it disappears only if you go to Lihue OR it's not there regardless of the starting airport ?
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The Couatl menu is not available in that moment when I install Hawaii-1. Yesterday I deinstalled Hawaii-1 (again) and run AddonManager again and then all my other FSDT-Sceneries were o.k. and the Couatl menu is available too. So, in my oppinion the problem should be caused from the Hawaii-1-Scenery or somthing in connetion to this area, may be ?!? The most interresting point for me is that the buildings are available after the start of FSX and disappear after 10 seconds ?!? This occures starting the FSX with the start-situation in Lihue, Gate 5. When I start with a different situation, e.g. in KLAS or KLAX and go to Airport Lihue, then the buildings are missing basicly.
For additional information: Before Upgrading to the newest version I had no problems with Hawaii-1. I use also UTX-USA and UTX-TAC as well as all FSGobal Ultimate Meshes. In past I used also a photoreal freeware-scenery from Kauai, but I deinstalled it in relationship to the Lihue-problem. Shall I go back to the previous version?
Ciao,
Gerald
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Hallo Juergen,
roger, but what can I do? I bought and want to use the scenery Hawaii-1 and not any couatl-things. I did all the same procedurers than for the other FSDT-Sceneries and all others are working well. I hope that Umberto will have a good solution ;-).
Ciao,
Gerald
as i've HI2 myself I'll try tomorrow - maybe I find something
Happy Landings
Juergen
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Tested for a while in PHLI - no problem with couatl.exe in any way
P.S. I also have the Kauaii Photoscenery active together with FSDT HI2 wothout any problems (just disabled the 2 PHLI files in that senery)
Happy Landings
Juergen
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First thanks to Juergen for his information. Unfortunately I have still problems with Lihue, so yesterday Sunday I collected more circumstantial evidences in detail that may help Umberto to investigate my problem - see also the following screenshot-story attached!
First I deinstalled HAW1, resetted my PC, installed and registrated again HAW1 and went to Hilo (PHTO) first. As you can see on the first picture, the couatl-menu was shown, I upgraded it and all the buildings in Hilo were available more than 10 sec - no problem. Also GSX is working, even the pushback-car has some problems with the pushback-procedure ( see picture ;-). I was glad to realise that Hilo was working well.
Now I started a flight to Lihue (PHLI), where I had been in reality some years ago. The departure from Hilo was very nice, everything looked good also overflying Honolulu showed no problems. I continued to Lihue and checked the couatl menu about 20 miles inbound, everything o.k. and also about 10 miles inbound I checked it and as you can see on the screenshot the couatl menue was still available. But comming to the final approach the couatl menue disappeared and also the buildings of Lihue airport of course. So the problem seems to be in the area of Lihue or Kauai.
After the flight I checked the entries for FSDT in the FSX and realised that under the folder Hawaii1 no data for PHLI exist even there is an entry for PHTO. May be that this is a cause for my problem in Lihue. I want to ask Umberto to check this item in this particular case.
Best regards
Gerald
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Assuming you have GSX installed, go into the Troubleshooting page of the "GSX - Settings" page, and enable logging. You need to do this when you have the Couatl menu visible, of course.
Then, redo the test at PHLI and, as soon as the Couatl menu disappears, check the content of the two log files ( the Couatl.log and the Couatl.err ) that have been generated. If you can't find those files, exit from FSX and enter it again, the Troubleshooting page has buttons that will open automatically the folder that contains the log files.
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After the flight I checked the entries for FSDT in the FSX and realised that under the folder Hawaii1 no data for PHLI exist even there is an entry for PHTO. May be that this is a cause for my problem in Lihue.
the files in the Hawaii1 directory are not ones for the scenerey but only "backups" for compatibility issues with UTX (landclasses, coastlines, etc...)
The "real" scenery is in ..\fsdreamteam\PHTO / ..\fsdreamteam\PHLI
Did you check for some duplicate or interfering other airports in the Kauaii area (é.g. Priceville, Waimea, ....)?
I'll try to recreate your PHTO -> PHLI flight checking for any issues
Happy Landings
Juergen
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Sorry - no joy
I flew from PHTO to PHLI (PMDG NGX, all FSDT in the area, GSX, XPOI, MegaHawaii, landclasses, Kauaii photo, ....)
no problem with couatl.exe ??? > :( :-\
Happy Landings
Juergen
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Juergen, thanks for your support, but I do not have any other airports in this area, except PHNL and PHTO. Is it possible that you check and compare in detail the two last pictures from my privious posting with your entries? I am wondering that there are no "backups" for compatibility issues regarding PHLI, even you can find PHTO only. Do you use AES in Lihue?
Today I flew again the same route and carried out my first testflight with PHLI-scenery deactivated and started via GSX the couatl.log and the couatl.err. Also without the PHLI-scenery activated the couatl-menu disappears 10 miles inbound the runway. In the log-file couatl.log I could not realise any failure-report in and the couatl.err was empty. Umberto, what shall I check in the couatl.log?
Ciao,
Gerald
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Also without the PHLI-scenery activated the couatl-menu disappears 10 miles inbound the runway. In the log-file couatl.log I could not realise any failure-report in and the couatl.err was empty. Umberto, what shall I check in the couatl.log?
I haven't asked you to deactivate PHLI. Please do the test again with PHLI enabled. The Hawaii airports are special, because they are two areas in a single product, in order to turn off any Couatl activity, you need to deactivate *both* PHTO and PHLI.
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Juergen, thanks for your support, but I do not have any other airports in this area, except PHNL and PHTO. Is it possible that you check and compare in detail the two last pictures from my privious posting with your entries? I am wondering that there are no "backups" for compatibility issues regarding PHLI, even you can find PHTO only. Do you use AES in Lihue?
100% same as my installation - I guess there's no need for extended UTX compatibility fot PHLI (also you'll see that this dirextiry isn't activated in your scenery.cfg 8) (I hope)
as I'm on holliday I'll make some more flights tomorrow (got to get acustomed to the NGX) - but I'm afraid, there's somethong else crashing your couatl.exe
Happy Landings
Juergen
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During the last days I carried out more and more testflights to collect circumstantial evidences, but the problem of missing buildings in Lihue still exists. But ... I had the possibility to find in one of the couatl.log-files an entry from an error-report - see attachment. Due to this information, I thought that the problem may come from AES. So first I activated AES in PHTO too, because the previous settings were for PHLI only. But it does not help. Also to deactivate AES completely does not help. I also uninstalled my Ultimate Traffic 2, but this was also not succesful to solve the problem in Lihue.
Umberto, I am really desperate, but I hope that you can help with the following information of the last lines of the couatl.log. The couatl.err is still empty!
...
Using aircraft data from intelliscene.cfg
Loading airport PHTO from C:/FSX/FsDreamTeam/PHTO/scenery/AFX_PHTO.bgl
Using airport customization from GSX.airports.phto_fsdt
Error: no model for Couatl type Catering available for ICAO PHTO and params {'exitAlt': 40.149872312375358, 'parkingRadius': 22.0}
Error: no model for Couatl type Catering available for ICAO PHTO and params {'exitAlt': 40.516493145863713, 'parkingRadius': 22.0}
Loading aircraft data from Airplanes\A320 Condor-pa
intelliscene.cfg provides aircraft data with priority 1
Using aircraft data from intelliscene.cfg
Best regards
Gerald
PS: The screenshots are for your information: a) PHTO fully working with AES, b) couatl.log, c) 10 miles inbound Lihue, d) 8 miles inbound Lihue - couatl-menu crashed!
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Error: no model for Couatl type Catering available for ICAO PHTO and params {'exitAlt': 40.149872312375358, 'parkingRadius': 22.0}
Error: no model for Couatl type Catering available for ICAO PHTO and params {'exitAlt': 40.516493145863713, 'parkingRadius': 22.0}
Loading aircraft data from Airplanes\A320 Condor-pa
intelliscene.cfg provides aircraft data with priority 1
Using aircraft data from intelliscene.cfg
This error means the airplane data from the intelliscene file defines a door that is outside the reach of the available GSX vehicles ( that exitAlt seems to be too high for a door ), so you should fix this by creating a GSX config for your aiplane using the GSX airplane configuration editor.
However, this shouldn't cause a crash, just you won't see that vehicle and, most importantly, it should happen until AFTER you select GSX services, not 10 miles out, when the scenery is loaded. GSX doesn't do anything when in flight.
So, I think this is just another minor issue (that can be fixed by creating a correct config for your airplane) but it's not the cause of the problem.
Also, fact you don't have anything in the Couatl.err, seems to indicate that Couatl never encountered an error and, something ELSE, external to it, simply killed it for no reason. Are you really *sure* you don't see ANY other messages, even outside FSX ? Try to run FSX in a Window, maybe you are getting error messages, but you are missing them because you run in full screen.
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Hallo Umberto,
thanks for this hint - I will work on this, but during the next days I will not have so much time for my FSX-problem. Any way, unfortunately I do not know what "couatl" is doing. Please explain it to me shortly (functionality) or give me a link to any description.
For the moment I want to say "Merry Christmas" to you and all others joining in this discussion.
Ciao, Gerald
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Any way, unfortunately I do not know what "couatl" is doing. Please explain it to me shortly (functionality) or give me a link to any description.
Is doing basically everything to create our sceneries and all the interactive features and the whole GSX is written to run entirely under it. It's an interpreter for the Python programming language. All our manuals have a description of what it does, in the first pages.
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It is good to hear that also other customers are in my situation. Yesterday I carried out another testflights to Lihue with several configurations and in summary the situation is clear for me. It must be a problem with the new Lihue-Release, because without HAW1 installed and also without GSX it is possible to fly to Lihue without any couatl-crash!
Ciao,
Gerald
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Gsx and KSFO both are using the addon manager , could it be that the addon manager provided in the KSFO download from flightbeam be a different version wich won't crash the couatl .
As you might have noticed, KSFO installer also *downloads* the Couatl and the Addon Manager, just like our installers (technically speaking, even KSFO it's our installer, since we wrote it for Flightbeam...) and the download URL is the same, this means the files downloaded should be exactly the same.
And of course, I was never able to replicate any problems with PHLI, of course using our latest installers.
My only suggestion is to wait some days after we release Vancouver, because it will come with an entirely new set of files for everything, so maybe this might make a difference on your system. We'll also update the Stand-Alone Addon Manager too, so you'll be able to get all the updated software without being forced to download Vancouver, if you are not interested in it.
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I think I may have found the culprit.
I too suffered from the same issue of the Couatl-menu (and buildings) disappearing once I selected Lihue. The error logs didn't show any error messages, BTW. As far as I can recall, the problem seem to have started with the (standalone) addon manager 2.9.0.5. I waited a bit to see if the (standalone) addon manager that came with Vancouver (2.9.0.6) would change things, but alas this was not to be. I had reinstalled the scenery and the (standalone) addon manager a number of times, even with my AV-software completely shut down (even the firewall) and the folders and "Couatl.exe" excluded from scanning.
So I started looking at files, comparing them to an old backup I had (using Norton Ghost). I stumbled upon the file "__init__.pye", which can be found in "<<your FSX directory>>\fsdreamteam\couatl\Hawaii1". On a hunch, I backed that file up and replaced it with the one from the old backup (I think that one came from addon manager 2.9.0.3, but I'm not sure about that). And lo and behold, the error at Lihue was gone and the Couatl-menu and buildings remained. All other FSDT-sceneries I have currently installed (Hilo, Honolulu and the trial of Vancouver) seem to be unaffected in this regard. After replacing the file, FSX started up a lot quicker, too. I could also choose the parking spot much quicker.
Could it be that a wrong file is included with addon manager 2.9.0.5 and beyond? I have included both files (one as installed by addon manager 2.9.0.6, the other from my backup) for FSDT to examine. I did notice the older file was bigger in size. One thing that might help: I believe the OP is from the Netherlands, as am I. Maybe it is a localized Windows setting (language) that is causing this issue?
Note: I suspect that the old file gets overwritten again when you (re)install another product or the standalone addon manager.
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The .pye file doesn't have anything to do with this, if you seem to have it "fixed", it was probably coincidental.
Try this, instead:
Go into your FSX\Scenery\Global folder, and see if you have the following file:
vehicles_airport.gsx
If you have it, copy it over to vehicles_airport.bgl, overwriting the existing one. Then, install the current version of the Addon Manager, which restores everything to the current version, and check the scenery.
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First of all thank you for the swift reply. Unfortunately your suggestion didn't work. I did notice that the "vehicles_airport.bgl"-file that the addon manager created was exactly the same filesize and datestamp as the file it made a backup of. In other words, it didn't seem to modify the file. Could that be the cause of the problem?
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In other words, it didn't seem to modify the file. Could that be the cause of the problem?
No, date and time will not change, even if the file is patched. To be sure, you should check with MD5 checksum both files, to see if they are really identical.
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Hi there,
I also carried out today the suggestion of Umberto, but it does not help. As I wrote in my previous mail I already deinstalled HAW1 and GSX, so I had to re-install it again to look for a solution. Today first I installed HAW1 (after changing the files as suggested) and after that GSX. During this GSX-installation I got an error-message - see attached screenshot - which I can not understand. Can this be a cause for the problem? I never got such a message before. I clicked the OK-button and the installation was running to the end - see next attachment. Then I carried out the newest AddonManager 2.9.0.6 and went to Lihue - the same situation, no buildings - see attachment - even in Hilo and Honolulu everything is o.k. But beside this problem it seems, that the new GSX has been chanched. I tested it in Graz (LOWG) and the puschback ended in the snow - see attached screenshot! This was not so in the privious version !!
I really don´t know what to do - for the moment I deinstalled again HAW1 and GSX and I don't dare to buy Vancouver before solving the Lihue problem.
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Same problem here. Switching to PHLI crashes the couatl.exe and I have no buildings.
I bought CYVR a few hours ago and installed the latest addonmanger.
Can´t say when the problems starts because it was my first visit there. Hilo is ok.
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Same problem here. Switching to PHLI crashes the couatl.exe and I have no buildings.
I'm sorry, but I've installed PHLI just now, and can't see any crashes. And of course, building are all fine.
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Reinstalling helped and there I noticed that on your products page Hawaii Vol 1 and 2 is interchanged.
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Reinstalling helped and there I noticed that on your products page Hawaii Vol 1 and 2 is interchanged.
Fixed, thank you.
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Very strange behaviour:
Regarding to the post from Lawmen (thank you!) I tried today his proposal - even Umberto was speaking from a coincidence - and copied the old .pye-file after reinstalling and re-registration of Hawaii-1 only (without GSX !!) into the mentioned couatl-folder. After running FSX I checked first PHNL and PHTO, everything o.k. and so I tried to go to PHLI - and was very happy to see all buildings - see first screenshot in the attachments! But ... but only for 10 sec, then they disappeared, but this time not the couatl-menu - see second screenshot. So, my pleasure was very short and I went back and took the "new" .pye-file again, but couatl-menu crashed in Lihue as before, so I de-activated the Lihue-scenery inside the FSX-scenery-library.
I did not give up and tried the old .pye-file again, but in the meantime the PHLI-scenery was deactivated in the scenery-library. Nevertheless, I checked what happens now in Lihue and I was very surprised - I realised all the FSDT-Lihue-buildings as well the palms around without any couatl-crash - although the Lihue-Scenery is de-activated !?!? - see third screenshot! But there are some constraints, e.g. that AES is not working - because the scenery is deactivated of course - and there are signs on the taxiways - see last screenshot.
So, for me it is a compromise-solution at the moment, but this behaivior is very strange.
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Nevertheless, I checked what happens now in Lihue and I was very surprised - I realised all the FSDT-Lihue-buildings as well the palms around without any couatl-crash - although the Lihue-Scenery is de-activated !?!?
That is all normal. The scenery buildings are not created by the Scenery Library, that contains basically just the AFCAD and few other things, so Couatl must check if you have the "Hawaii2" product active and, to speed up the check at FSX startup, it only checks if PHOG is activated in the Scenery Library, not both (assuming that if you installed it, you'll want to use both airports), that's why with PHLI disabled, you see both the default scenery and FSDT buildings together.
but only for 10 sec, then they disappeared, but this time not the couatl-menu - see second screenshot.
This look suspicious, since you mentioned AES too, it's possible you are using FSUIPC, which is killing the objects to prepare an AES parking ? Try changing the FSUIPC4.INI file parameter "DeleteVehiclesForAES=Yes" to "No"
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i can run fsx with all sliders allmost to the right with allmost all airports , never oom at klax but with cyvr it is different , frames are good
CYVR is a bit larger than KLAX, and the default area already takes more memory than KLAX area even without any addon. This means, you will probably have to:
- Lower your settings
OR
- Don't use too many add-ons at the same time
OR
- Switch to DX10, which CYVR supports
OR
- Switch off HD Textures
Plenty of options. We are working on an update that will allow you to save an additional 150-200MB at CYVR, by letting you choose a lower quality for dynamic shadows (only, the base textures will), so there will be an additional option to choose.
Please, don't reply about CYVR in this topic, this is supposed to be the Hawaii support forum.
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this .pye file worked like a charm for me where nothing else would. Thank you very much!
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Problem has been solved, please read here:
http://www.fsdreamteam.com/forum/index.php?topic=8807.msg71249#msg71249
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Hallo Umberto,
it lasts a long time to find the failure, but now with the windsock also my Lihue-scenery is working well again - thank you!
Ciao,
Gerald
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+1
thanks for solving the problem with PHLI.
Michael.