FSDreamTeam forum

Products Support => GSX Support FSX/P3D => Topic started by: achka on February 27, 2012, 02:24:32 am

Title: eSellerate ERROR
Post by: achka on February 27, 2012, 02:24:32 am

Hi, I just purchased GSX for FSX but when I proceed with te registration I have a error message:
eSellerate ERROR -25001 Serial Number not found, you probably just placed the order please wait at least 15 minutes to update servers.
What is it? Help me! Thank you!

Title: Re: eSellerate ERROR
Post by: pete_auau on February 27, 2012, 12:05:43 pm

whats  it  says  to do wait for 15  minutes  or  more than try again  with  your  regristration 

Title: Re: eSellerate ERROR
Post by: virtuali on February 27, 2012, 12:38:27 pm

Esellerate had a server failure during the weekend:

https://publishers.esellerate.net/

They are bringing back all services now, you just need to wait a bit until the service is restored, keep checking the above site.

Title: Re: eSellerate ERROR
Post by: Hreygro on February 27, 2012, 10:59:23 pm

I'm in the same boat : I've purchased GSX yesterday and I'm unable to validate it by entering the serial number in Esellerate system. I get the same message : Error 25001, serial number not found, etc.
Anyway : I'll try again this evening (GMT + 11 here) , fingers crossing..

Henri R

Title: Re: eSellerate ERROR
Post by: Ricardo Name on February 28, 2012, 01:14:14 am

Here's the same thing two days ago. Still does not work. There is another way to validate the program? I would like to start using ....

Title: Re: eSellerate ERROR
Post by: achka on February 28, 2012, 09:51:37 pm

It's OK for me now, I've registred the product today! I'm very happy! Good luck!

Title: Re: eSellerate ERROR
Post by: virtuali on February 28, 2012, 11:14:43 pm

Yes, Esellerate site has been brought up today.

We are very sorry for this, even it was something entirely out of our control (we couldn't access the managing site while it was down). It didn't affect just Esellerate, but lots of other Digital Rivers services, like Swreg, Regnow, etc so thousands of developers and likely hundreds of thousands of users might have experienced the same problems.

It never happened in the 6 years we use Esellerate services, let's hope this incident will force them to increase their infrastructure in the future.

Title: Re: eSellerate ERROR
Post by: Ricardo Name on February 29, 2012, 01:53:44 am

Here we go! Bring on the updates!