FSDreamTeam forum

General Category => General Discussion => Topic started by: MrScott on December 27, 2024, 03:20:53 pm

Title: Re-install FSDT and Purchased Scenery
Post by: MrScott on December 27, 2024, 03:20:53 pm

After a failed attempt to update Wind 11, I wiped the drive and started over. I am now attempting to Reactivate my FSDT ( I have the Prod Key for the main app) but when I attempt to "Get your keys" it is asking me for "Activate a License", "Deactivate a License", "Get License Information". I opted for the latter as I want to install GSX Pro and all my purchased airports on a new PC build. I entered my email address and have not received any response from FSDT. How long does this process take and will I receive all the keys to purchased products?

Thank you,
Scott

Title: Re: Re-install FSDT and Purchased Scenery
Post by: Captain Kevin on December 27, 2024, 10:22:09 pm

Scott, just check your spam to make sure it didn't end up there since the process itself should be automated and should be fairly quick. Otherwise, if you happened to change your e-mail address, you'd need to e-mail them with your old e-mail address and your current one.

Title: Re: Re-install FSDT and Purchased Scenery
Post by: MrScott on December 31, 2024, 03:41:32 pm

Thank you Sir. It never occurred to me to check the spam folder. Eureka! All good. Thanks and Happy New Year!