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Products Support => GSX Support MSFS => Topic started by: D.Fidalgo on November 10, 2024, 02:57:16 am

Title: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: D.Fidalgo on November 10, 2024, 02:57:16 am
Hello everyone, something really strange is happening to me with GSX Pro Passengers and I don't know if you can help me, I will explain my problem in detail:

I have the Fenix A320 with a multitude of high quality liveries downloaded from Flightsim.to and since I have installed GSX Pro all my liveries for this model (with and without sharklets) only the internal structure of the model is visible, hiding everything else. (attached pictures)
I have written to Fenix support but after several emails they believe that the problem comes from GSX Pro and the seated passengers option, obviously I have disabled this but the problem persists, I have read that GSX modifies the liveries when this option is activated, I do not know how to reverse this and I can use my liveries, the truth is ruining my experience with the simulator generating me a real headache and a lot of frustration, please can you help me? thank you very much.
Title: Re: GSX Pro Seated passengers, corrupt my liveries, please help
Post by: zk on November 10, 2024, 03:07:30 am
This is a known problem. Easily corrected but you will need to make a few manual edits. Check out this forum post for more info.

https://www.fsdreamteam.com/forum/index.php/topic,32361.0.html
Title: Re: GSX Pro Seated passengers, corrupt my liveries, please help
Post by: D.Fidalgo on November 10, 2024, 03:21:39 am
I see... it is quite complicated  for me, and I have to do it in all liveries? the post it talks about PMDG 777 model but not the fenix a320, what should I do? can someone explain to me what I have to change, and where? now i can't fly the A320 from fenix!
Will it be fixed by the developer in the next update? I'm a little overwhelmed with this  :'( please help
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: Nasder on November 10, 2024, 08:24:54 am
EDITED - Post below say instruction posted not needed.
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: virtuali on November 10, 2024, 10:03:21 am
There's no need to post such complex instructions. If you are using the latest 3.2.6 installer, everything should work. If you still find a livery that doesn't, please post a download link to it, and we'll check it.
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: D.Fidalgo on November 10, 2024, 11:50:06 am
There's no need to post such complex instructions. If you are using the latest 3.2.6 installer, everything should work. If you still find a livery that doesn't, please post a download link to it, and we'll check it.


Yes i’m using last update 3.2.6 and no, it’s no working well, but it’s not only one or two livereries, it’s about all my liveries, everything of iberia and vueling airlines from flightsim.to, for all variants for a320. if you explain in detail what I should do and where I should do it I can do it in each of the liveries

Thank you
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: virtuali on November 10, 2024, 12:30:56 pm
if you explain in detail what I should do and where I should do it I can do it in each of the liveries

I already explained in detail the only thing you should do:

Quote
If you still find a livery that doesn't, please post a download link to it, and we'll check it.

This way, I can DOWNLOAD the livery, and verify if and why it doesn't work.

And please, don't post the same question in two different places at once, which will force me to reply on both threads. Decide which thread you want to follow (maybe this one, since the other was about the PMDG 777) and continue only there.
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: D.Fidalgo on November 10, 2024, 01:29:12 pm
ok thanks, this is the link to my liveries collection, but my question is, also the default liveries of fenix are corrupted, please if the fix is simple like changing a line of code in the model.cfg tell me how because I have many libs installed and it can be tedious for you to do that one by one, another question is, will this happen every time I install new liveries? thanks


https://flightsim.to/user/collection/7808/fenix-airbus-a320-block-v2


Pd: I have deleted the other post from the thread about the same problem with pmdg 777, sorry if this has caused you any discomfort.
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: virtuali on November 10, 2024, 11:48:04 pm
also the default liveries of fenix are corrupted

They aren't here.

Quote
please if the fix is simple like changing a line of code in the model.cfg tell me how because I have many libs installed and it can be tedious for you to do that one by one, another question is, will this happen every time I install new liveries?

there's no need of any fix, the installer correctly patches all files required. Be sure you have the current version of the installer, which you should always have, until either the antivirus or a firewall or a network problem might prevent the installer to update itself when it starts. Alternatively, use the Offline installer, which would at least prevent network/firewall problems.

You pointed me out to a list of liveries that didn't work ( I asked for a specific one ), so I tried the first on the list ( Vueling EC-JSY ), and it's not made for the Fenix B2 (the download link has an alert for this). In fact, I can't even see it in the sim, because the package requires the old "fnx-320" package that doesn't exists anymore in a B2 fresh install.
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: virtuali on November 11, 2024, 12:28:53 am
Now I tried the 2nd livery of that list, the Iberia LC-LRG (which is correct for Fenix B2), and it worked normally, see the screenshot.
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: D.Fidalgo on November 11, 2024, 12:47:37 pm
it doesn't work for me, since I activated the passenger checkbox it has broken all the libraries as I said, and I can't revert it, why would I lie to you? please, what is the solution? I have been unable to fly for two days, can you tell me what to do and I'll do it myself?
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: virtuali on November 11, 2024, 03:04:03 pm
it doesn't work for me, since I activated the passenger box it has broken all the libraries as I said, why would I lie to you? please, what is the solution?

Your firewall or antivirus might have blocked the installer from being able to update itself when it starts. Be sure you turn off any firewall and you have the whole Addon Manager folder added to the Antivirus EXCLUSIONS, then start the installer again.

Also, try the Offline installer, which at least might not be affected by firewall issues or network issues.
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: D.Fidalgo on November 11, 2024, 03:11:43 pm
ok thanks, i will try, where can i download the offline version of the installer?
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: virtuali on November 11, 2024, 04:23:18 pm
The Sticky thread on this forum.
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: D.Fidalgo on November 11, 2024, 04:51:24 pm
i get it, I'll try what you say and write again, thanks again Umberto
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: D.Fidalgo on November 11, 2024, 11:26:44 pm
it doesn't work for me, since I activated the passenger box it has broken all the libraries as I said, why would I lie to you? please, what is the solution?

Your firewall or antivirus might have blocked the installer from being able to update itself when it starts. Be sure you turn off any firewall and you have the whole Addon Manager folder added to the Antivirus EXCLUSIONS, then start the installer again.

Also, try the Offline installer, which at least might not be affected by firewall issues or network issues.



ok, my liveries are now fixed and working, but now the passengers were pink and checkered, reading the manual page 10 and following its instructions I opened again the fsdt installer, I have gone to configuration to get the new liveries but even though I have disabled antivirus and firewall and adding it to exceptions in my antivirus I get this popup " the specified file could not be encrypted" (see attached image) many times for each of the liveries, and broke all my fenix liveries again... im lost again, can you help me?
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: D.Fidalgo on November 12, 2024, 04:43:27 am
Hi again Umberto, these liveries despite being updated to work with the Fenix block 2 update, are still corrupted and I can't get them to work without the external model disappearing, please could you check them for me? and if you find a solution could you tell me what to do? thanks a lot.

Iberia EC-LYE | CFM, SL
https://flightsim.to/file/84421/8k-4k-eis1-iberia-express-ec-lye-fenix-a320sl-cfm (https://flightsim.to/file/84421/8k-4k-eis1-iberia-express-ec-lye-fenix-a320sl-cfm)

Iberia EC-MUK, EC-MUF and EC-KOH | CFM, WTF
https://flightsim.to/file/71818/8k-4k-iberia-express-pack-fenix-a320-v2-cfm (https://flightsim.to/file/71818/8k-4k-iberia-express-pack-fenix-a320-v2-cfm)

Iberia EC-IEF | CFM, WTF
https://flightsim.to/file/72339/8k-4k-eis1-iberia-ec-ief-fenix-a320-v2 (https://flightsim.to/file/72339/8k-4k-eis1-iberia-ec-ief-fenix-a320-v2)

Vueling EC-KLT | CFM, WTF
https://flightsim.to/file/70508/vueling-ec-klt-fenix-a320-v2-cfm (https://flightsim.to/file/70508/vueling-ec-klt-fenix-a320-v2-cfm)

Vueling EC-LUN | IAE, WTF
https://flightsim.to/file/69979/vueling-ec-lun-fenix-a320-v2-iae (https://flightsim.to/file/69979/vueling-ec-lun-fenix-a320-v2-iae)

Vueling EC-MUM | IAE, WTF
https://flightsim.to/file/72462/8k-4k-vueling-ec-mum-fenix-v2-cfm (https://flightsim.to/file/72462/8k-4k-vueling-ec-mum-fenix-v2-cfm)

Vueling EC-MVM | IAE, WTF
https://flightsim.to/file/69964/vueling-ec-mvn-fenix-a320-v2 (https://flightsim.to/file/69964/vueling-ec-mvn-fenix-a320-v2)
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: D.Fidalgo on November 12, 2024, 02:15:26 pm
Hi, Is this normal? Can it be fixed?


Regards.
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: virtuali on November 13, 2024, 01:10:15 pm
Hi, Is this normal? Can it be fixed?

Yes, it's normal, and there's nothing to fix. We must add dynamic lights, because cabin lights won't lit attached objects, causing passengers to be pitch black. But since MSFS doesn't support light occlusion, there's some minor spillage.
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: kien569 on November 21, 2024, 12:20:22 am
This issue with model is still present with my block 2 320 liveries. I had this issue with all Air Canada and Delta liveries listed below. To rectify I had to reinstall the Fenix aircraft (even disabling visiible pax in GSX was not fixing the problem).

https://flightsim.to/file/59436/delta-air-lines-n378nw-w-cabin-fenix-a320-8k-4k

https://flightsim.to/file/77360/official-air-canada-c-fcug-8k-fenix-a320

https://flightsim.to/file/76636/official-air-canada-c-fkoj-jetz-8k-fenix-a320-b2v2

https://flightsim.to/file/71989/official-air-canada-c-gkoe

https://flightsim.to/file/72236/official-air-canada-rouge-c-gfdu

https://flightsim.to/file/71957/official-air-canada-c-fgkh

https://flightsim.to/file/71517/official-air-canada-jetz-c-fkoj

https://flightsim.to/file/71155/official-air-canada-c-fmsx

https://flightsim.to/file/70771/official-air-canada-c-fnvv

My GSX is the most up to date according to version.

Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: benbo on November 21, 2024, 09:18:15 am
Same issue with me unfortunately,after updating to the latest version,3.2.7,no visable passengers on the whole Fenix range,tried to reinstall but the issue remains,all was fine prior to the update.
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: pete_auau on November 21, 2024, 09:22:10 am
did you untick  and  rechecked  the  pax  options in  gsx  settings  in  config
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: benbo on November 21, 2024, 02:05:09 pm
Yeah unticked and reticked the boxes numerous times in the GSX config still no visable passengers.
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: virtuali on November 21, 2024, 06:11:48 pm
This issue with model is still present with my block 2 320 liveries. I had this issue with all Air Canada and Delta liveries listed below. To rectify I had to reinstall the Fenix aircraft (even disabling visiible pax in GSX was not fixing the problem).

I tried one of the liveries you linked  (C-GKOE), and it works normally, see the attached screenshots.
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: kien569 on November 21, 2024, 09:10:40 pm
Quote
I tried one of the liveries you linked  (C-GKOE), and it works normally, see the attached screenshots.

That's fantastic, I'm glad it works. Any reason why it would work for you and not on for me? Everything is up to date (Fenix/GSX/etc). I wonder if it can be one specific livery that can break them all if GSX attempts to add the visibile pax if that one livery is installed.
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: pete_auau on November 21, 2024, 10:19:16 pm
Quote
I tried one of the liveries you linked  (C-GKOE), and it works normally, see the attached screenshots.

That's fantastic, I'm glad it works. Any reason why it would work for you and not on for me? Everything is up to date (Fenix/GSX/etc). I wonder if it can be one specific livery that can break them all if GSX attempts to add the visibile pax if that one livery is installed.

One  way to find  out  is  the  delete all your  liveries  and  than see  if  it  works,  than  re install  one  livery in  to see  which one  it  is  thats causing  the issue
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: kien569 on November 24, 2024, 02:12:45 am
Thanks, I think I found the issue. Liveries with the CRT mod seem to break everything lol
Title: Re: GSX Pro Seated passengers, corrupt all my Fenix A320 liveries, please help
Post by: virtuali on November 26, 2024, 07:16:22 pm
Thanks, I think I found the issue. Liveries with the CRT mod seem to break everything lol

That's why I always ask for a precise indication of the livery. If it's default, just say which one. If it's 3rd party, provide a download link.