FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: Delmonte on October 19, 2024, 12:44:05 pm

Title: Update 3.2.1 issue
Post by: Delmonte on October 19, 2024, 12:44:05 pm
Hello everyone,

Just to report: I opened MSFS now and when I went to start the flight, GSX warned me about an update (I was using 3.2.0 without any problems).

I quit MSFS and updated to version 3.2.1 and every time I request a refueling a pop-up appears saying that this action caused the Coualt to restart and it stays with this error forever. The aircraft is a PMDG 737 as usual on my flights.

Is anyone having the same problem?

Cheers!
Title: Re: Update 3.2.1 issue
Post by: virtuali on October 19, 2024, 12:45:09 pm
The message is asking if you want to open the error log, which is what you are supposed to do when reporting an error.
Title: Re: Update 3.2.1 issue
Post by: Delmonte on October 19, 2024, 12:57:36 pm
Hello Umberto,

Sorry, the file is attached. I appreciate any help.
Title: Re: Update 3.2.1 issue
Post by: virtuali on October 19, 2024, 01:23:22 pm
The fix for this is already online now, just update again.
Title: Re: Update 3.2.1 issue
Post by: Delmonte on October 19, 2024, 01:36:30 pm
Everything is working perfectly now.

Thank you!
Title: Re: Update 3.2.1 issue
Post by: grekka on October 19, 2024, 06:09:39 pm
Since new update everytime push back starts the tug etc dissapear ?

then the menu just has loading screen .... everything else is fine
Title: Re: Update 3.2.1 issue
Post by: FlorianF on October 19, 2024, 06:10:06 pm
Hello I need help here,
I have updated to 3.2.1 and after that i got problems with the PMDG777 and the TFDI MD11.
PMDG 737 and Fenix A320 runs fine.

When i dry to Prepare the Aircrafts for Push Couatl crashed, sometimes without asking for a Log.

2 Err Log Attached.
Title: Re: Update 3.2.1 issue
Post by: davidal on October 19, 2024, 06:51:57 pm
Same happens to me....
Title: Re: Update 3.2.1 issue
Post by: berkkp on October 19, 2024, 06:57:08 pm
Same problem, GSX crashes as soon as I request pushback
Title: Re: Update 3.2.1 issue
Post by: virtuali on October 19, 2024, 07:10:56 pm
Run the update again, it should be fixed.
Title: Re: Update 3.2.1 issue
Post by: FlorianF on October 19, 2024, 07:52:26 pm
Sorry to must say this, but it not does fix this problem.
Title: Re: Update 3.2.1 issue
Post by: virtuali on October 19, 2024, 08:35:06 pm
Sorry to must say this, but it not does fix this problem.

You are now have another new error. Run the update again now, because this should be fixed too.
Title: Re: Update 3.2.1 issue
Post by: FlorianF on October 19, 2024, 09:20:24 pm
Nope the Software not run, i have run the update 10 times now.
It crashed now every time without doing a logfile. PMDG777 and TFDIMD11
Title: Re: Update 3.2.1 issue
Post by: davidal on October 19, 2024, 09:28:26 pm
Unfortunately, it seems it is not fixed. It crashes each time. No log is generated. At least, no windows pops up saying otherwise.
Title: Re: Update 3.2.1 issue
Post by: danny312664 on October 19, 2024, 09:43:27 pm
same here...still facing the problem with PMDG 777 when requesting pushback. Then it restarts by itself and no error log file is produced.
But the problem was solved for PMDG 737 from the first time update fix.
Title: Re: Update 3.2.1 issue
Post by: JMsoo on October 19, 2024, 10:56:12 pm
Same boat I update at least 3 times, and done a clean  reinstall of the software. The tug disappear when I request the push back the repurt bug appears sonetimes only. I had to cancel my flight because there is no way to push the PMDG 777 as I had not other software for push. I had similar issues with the Fenix but after few trial I managed to push.
Title: Re: Update 3.2.1 issue
Post by: virtuali on October 19, 2024, 11:21:23 pm
It crashes each time. No log is generated.

Because THIS is another, completely different crash, which is not related in any way to the fixes posted here. I CAN replicate one case, which is selecting "Operate Stairs/Jetways" and then Refueling, so this will be of course investigated, because it's very strange.

I can't replicate any problems with Pushback so, please, make a report of the precise, exact, sequence of operations you did in GSX, the airplane used, and the type of gate (Apron, Gate or Walk-in)
Title: Re: Update 3.2.1 issue
Post by: Clearjet on October 20, 2024, 02:25:16 am
Exact sequence.  Start MSFS.  Press Fly. Select Pushback.  Crash.  I got a log file one time, it had one line in it, which was my position at the gate in Houston.

3.2.0 was fine. 3.2.1 is not.

I wait for the usual condescending attitude from you about how the user is doing something wrong or not naming a file or not doing whatever else to your liking.

Keep in mind we PAID for this.
Title: Re: Update 3.2.1 issue
Post by: trisho0 on October 20, 2024, 04:51:50 am
Nope the Software not run, i have run the update 10 times now.
It crashed now every time without doing a logfile. PMDG777 and TFDIMD11
Reboot your PC machine then go for testing.
Pat
Title: Re: Update 3.2.1 issue
Post by: danny312664 on October 20, 2024, 06:53:40 am
hey guys,
run the update to 3.2.2. It may resolved the issue
Title: Re: Update 3.2.1 issue
Post by: FlorianF on October 20, 2024, 07:41:27 am
Yes with Update 3.2.2 it runs now without  problems.  ::)
Title: Re: Update 3.2.1 issue
Post by: pete_auau on October 20, 2024, 08:30:27 am
Exact sequence.  Start MSFS.  Press Fly. Select Pushback.  Crash.  I got a log file one time, it had one line in it, which was my position at the gate in Houston.

3.2.0 was fine. 3.2.1 is not.

I wait for the usual condescending attitude from you about how the user is doing something wrong or not naming a file or not doing whatever else to your liking.

Keep in mind we PAID for this.

lol first post well done  to you sir
Title: Re: Update 3.2.1 issue
Post by: davidal on October 20, 2024, 12:08:35 pm
Issues are fixed with the last update. Thank your for your support, sir.
Title: Re: Update 3.2.1 issue
Post by: JMsoo on October 20, 2024, 06:14:15 pm
I run the update and the issue seems to be resolved I never been so happy to push back!