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Products Support => GSX Support MSFS => Topic started by: Pilot148 on July 31, 2024, 11:08:48 am

Title: GSX Pro Installer/Config 3.0.9 crashed my PC CDT blue screen
Post by: Pilot148 on July 31, 2024, 11:08:48 am
Hi guys, after updating GSX Pro to 3.0.9 my PC crashed to CDT/blue screen after click on the CONFIG button!
Restart my PC and when I tried again, a dialog box came up quote an internal protection action.
Is there a solution for prevent of this problem?
Please let me know your recomendsations!

Regards
Title: Re: GSX Pro Installer/Config 3.0.9 crashed my PC CDT blue screen
Post by: kevinbebek on August 01, 2024, 05:19:05 pm
Had the same issue.  For me the Nvidia Driver was causing the issue and wouldn't update or reinstall.  Rolled back to 556.12 and reinstalled and updated without a problem.
Title: Re: GSX Pro Installer/Config 3.0.9 crashed my PC CDT blue screen
Post by: Pilot148 on August 02, 2024, 02:29:46 pm
@kevinbebek, thank you for your reply. The problem for me was I lost all my PMDG aircrafts showed in the MSFS installation manager.
So it was many work to bring all back (complest deistall and reinstall al aircrafts (737-600,737-700,737-800,737-900 and 777-300ER) and
all of the liveries.
Now I'm decide never use GSX Pro / Config until I get a save solution for the problem. But therfore I can't install jetways from new 3rd payware
airports.
Can you explain more information of your problem/solution.
Thanks
Title: Re: GSX Pro Installer/Config 3.0.9 crashed my PC CDT blue screen
Post by: Pilot148 on August 02, 2024, 02:33:43 pm
Update,  my actuel NVIDIA driver is 556.12
Title: Re: GSX Pro Installer/Config 3.0.9 crashed my PC CDT blue screen
Post by: LeRenard on August 02, 2024, 03:58:30 pm
lPilot148, same here, blue screen with FSDT installer (something with multithreads), and PMDG planes disappeared in the sim.... but it was only the layout.json corrupted in planes folders and easily repaired with the app 'MSFSLayoutGenerator.exe'. And not only PMDG, but Fenix too.
Title: Re: GSX Pro Installer/Config 3.0.9 crashed my PC CDT blue screen
Post by: Pilot148 on August 02, 2024, 09:12:35 pm
@leRenard, thanks for your reply; I will try with 'MSFSLayoutGenerator.exe' next time sounds
that saves time!
Regards
Title: Re: GSX Pro Installer/Config 3.0.9 crashed my PC CDT blue screen
Post by: virtuali on August 04, 2024, 02:24:14 am
The issue of layout.json not being updated correctly lasted just a few hours online, but it's fixed by running the installer again and entering the Config page again to refresh the layout.json files.
Title: Re: GSX Pro Installer/Config 3.0.9 crashed my PC CDT blue screen
Post by: Pilot148 on August 04, 2024, 02:18:12 pm
after your last reply I run the GSX live updater again. Now it works for me checked with PMDG 777  ;D
Thanks!
Title: Re: GSX Pro Installer/Config 3.0.9 crashed my PC CDT blue screen
Post by: cesarkambara on August 04, 2024, 09:43:38 pm
Same problem here..
Title: Re: GSX Pro Installer/Config 3.0.9 crashed my PC CDT blue screen
Post by: virtuali on August 05, 2024, 09:11:37 pm
Same problem here..

And what "same problems" means, exactly ? The airplane missing, which is fixed by updating, or the blue screen, which is not related to GSX in any way ?
Title: Re: GSX Pro Installer/Config 3.0.9 crashed my PC CDT blue screen
Post by: cesarkambara on August 10, 2024, 04:24:33 pm
The blue screen when install de passenger seats options in the "config menu". Now i will try update with the 3.1.0 version. then i will feed back about the problem remains or not.