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Products Support => GSX Support MSFS => Topic started by: carlanthony24 on June 07, 2024, 03:32:37 am

Title: GSX Update with passengers
Post by: carlanthony24 on June 07, 2024, 03:32:37 am
First livery was Lauda Air Fenix A320 3 flight attendants appeared fine one did not not, when passengers are seated they end up in pink. Once boarding finished all flight attendants then show up in pink. Did the same test with a British Airways aircraft and did not have the issue. https://prnt.sc/HMf6caUJeQzn
Title: Re: GSX Update with passengers
Post by: Art69 on June 07, 2024, 07:19:31 am
First livery was Lauda Air Fenix A320 3 flight attendants appeared fine one did not not, when passengers are seated they end up in pink. Once boarding finished all flight attendants then show up in pink. Did the same test with a British Airways aircraft and did not have the issue. https://prnt.sc/HMf6caUJeQzn

Bro.... look's like your plane is full of aliens  ;D
Title: Re: GSX Update with passengers
Post by: Ahmed_rady on June 07, 2024, 08:33:09 am
the same issue with me all passngers are pink no textures  :-[
Title: Re: GSX Update with passengers
Post by: pete_auau on June 07, 2024, 08:35:25 am
you 2  are lucky got no passengers just the lousy 1 lol  might  try  another  airport , ok  tried  another  airport   got all passengers  but  they disappeared as  soon  as  they got  to  their seats using  the  fenix iae  variant, ok tried  another  airport same  thing  they disappear  as  soon as  they get  to their seats
Title: Re: GSX Update with passengers
Post by: bcrawley57 on June 07, 2024, 08:49:11 am
80% of crew pink for me too.  One of them was in nice blue uniform.  Pilots were ok.  Using FLY UK livery on 737 800 (PMDG)
Title: Re: GSX Update with passengers
Post by: disco79stu on June 07, 2024, 09:13:12 am
Same issue for me too....
Maybe when an airframe uses a custom cabin? ...

Edit: I can confirm, no issues with default cabin textures (e.g. Fenix House Colors livery).

(https://i.imgur.com/tq1LfUw.png)
Title: Re: GSX Update with passengers
Post by: disco79stu on June 07, 2024, 10:56:24 am
This solved it for me (from the discord):

One thing to try is (when MSFS is not running! ):

Start the FSDT Installer, do an update Check first.

Go in the Config page, uncheck the Seated passengers for the Fenix.

After the checkmark goes away, re-enable the checkmark.

BE SURE you click the CLOSE button in the Config page!

If you change anything in the Seated passengers window, and exit the installer with the x icon or the Alt-F4 instead of the Close button, the various layout.json files for the liveries won't be updated, so MSFS won't know of the changed files, resulting in pink textures.


Also (from the manual):

Adding new Liveries

When you add a new Livery for a supported airplane, you MUST start the FSDT Installer again and enter the GSX Config page, to let GSX modify the airplane files for the Livery variation that has been just added. The list will pause for a few seconds, showing “Seated Passengers Loading”, while it’s scanning for your installed airplanes and newly added liveries.
Title: Re: GSX Update with passengers
Post by: livioita on June 07, 2024, 11:17:27 am
Same here pink passengers and a big FPS drop with a lot of stutter.
Title: Re: GSX Update with passengers
Post by: Acesimulation on June 07, 2024, 11:18:55 am
Im using an easyjet livery and the uniforms are not matching
Title: Re: GSX Update with passengers
Post by: virtuali on June 07, 2024, 11:54:13 am
Pink textures were caused by 3rd party liveries missing the airline code. It's fixed now if you start the Live Update again but, the proper solution would be contacting the author of the livery and ask to add the airline icao code because, if it's missing from the livery, but you have it on Simbrief, you WILL have mis-matching uniforms between the crew walking against the crew standing during flight.
Title: Re: GSX Update with passengers
Post by: Rafal on June 07, 2024, 12:23:27 pm
It's fixed now if you start the Live Update again
Umberto, will the offline installer be updated one more time to implement this change?
I'm asking, because this is my only option, as both the FSDT Installer and Live update haven't worked for me for a long time (they are always hanging despite my having the Defender off).
Title: Re: GSX Update with passengers
Post by: virtuali on June 07, 2024, 03:30:40 pm
Yes, the Offline installer will be surely updated but, I want to be sure almost all unofficial liveries can be used.
Title: Re: GSX Update with passengers
Post by: ArslanTuregun on June 07, 2024, 03:58:51 pm
Pink textures were caused by 3rd party liveries missing the airline code. It's fixed now if you start the Live Update again but, the proper solution would be contacting the author of the livery and ask to add the airline icao code because, if it's missing from the livery, but you have it on Simbrief, you WILL have mis-matching uniforms between the crew walking against the crew standing during flight.

Hi Umberto.
I don't know it it's simple or even possible but in the next update can you make GSX check icao_airline line in aircraft.cfg and if it is blank or a non real airline (like mine which is COR) use the default crew?

Cheers.
Arslan
Title: Re: GSX Update with passengers
Post by: virtuali on June 07, 2024, 04:28:03 pm
I don't know it it's simple or even possible but in the next update can you make GSX check icao_airline line in aircraft.cfg and if it is blank or a non real airline (like mine which is COR) use the default crew?

That's exactly how it works.
Title: Re: GSX Update with passengers
Post by: michaelsd44 on June 07, 2024, 06:23:29 pm
I have done the update but when I click on the config wheel, I get an error message and I do not see the option to turn on the seated passengers.  Error attached.
Title: Re: GSX Update with passengers
Post by: virtuali on June 07, 2024, 08:04:35 pm
Please try the latest update 3.0.1
Title: Re: GSX Update with passengers
Post by: Leemans on June 07, 2024, 08:06:31 pm
I have done the update but when I click on the config wheel, I get an error message and I do not see the option to turn on the seated passengers.  Error attached.


Yes ! I’m getting exactly the same ! Help !
Title: Re: GSX Update with passengers
Post by: Biggles on July 07, 2024, 04:32:28 pm
I have no option for seated passengers in the configuration page, version 3.0.6
Title: Re: GSX Update with passengers
Post by: virtuali on July 10, 2024, 01:25:11 am
I have no option for seated passengers in the configuration page, version 3.0.6

You must have one of the 3 airplane supported installed (Fenix A320, Pilot's Dash-7 or Leonardo MD80). Please don't double post.
Title: Re: GSX Update with passengers
Post by: Hatem on September 13, 2024, 05:22:15 pm
Up till now I am not able to see any passengers visible in the cabin

I have all latest updates of MSFS, GSX and I am using the default Fenix livery

This makes me crazy as the add on has been delivered since quite time but the issue has not been solved so far

Regards

Hatem
Title: Re: GSX Update with passengers
Post by: virtuali on September 15, 2024, 12:23:56 am
This makes me crazy as the add on has been delivered since quite time but the issue has not been solved so far

There's nothing to solve, because it already works. If it doesn't work for you, please check the manual at Page 98, which has a chapter dedicated to clearly explain all possible reasons why you don't see Seated Passengers, there are many things to check, no use repeating it here.
Title: Re: GSX Update with passengers
Post by: pete_auau on September 15, 2024, 02:04:16 am
Up till now I am not able to see any passengers visible in the cabin

I have all latest updates of MSFS, GSX and I am using the default Fenix livery

This makes me crazy as the add on has been delivered since quite time but the issue has not been solved so far

Regards

Hatem

take it you got  the cabin door open