FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: Leccu on May 12, 2024, 09:24:46 pm

Title: Passengers do not appear since yesterday
Post by: Leccu on May 12, 2024, 09:24:46 pm

Hi,

Everything was going well and there were no recent software changes.
Only the installation of a new airport purchased and installed through the Marketplace.

Any idea what could have happened?

Apply 3rd Party Exclude after installation.

Thank you very much

Luciano

Title: Re: Passengers do not appear since yesterday
Post by: virtuali on May 20, 2024, 09:30:22 am

Exactly, it has been almost two months since the last update, because we are working full time on the new seated passengers feature so, nothing in GSX could have caused this.

Assuming you are using a gate with a jetway, the most likely reasons for missing passengers are:

- Failing to exclude the airport from GSX jetway replacement after installing it

- Jetway not connecting properly, which can be caused by your parking position and/or the jetway itself

- Scenery conflicts caused by Navdata

- Having reached the maximum Simobjects limit

In the first two cases, GSX can detect the problem and tell you with a message but, if you close its Toolbar menu entirely, it won't be able to show text messages, so you might not know.