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Products Support => GSX Support MSFS => Topic started by: mjchernis on March 11, 2024, 11:19:24 am

Title: Fenix Block 2 - Crash at stands without jetways
Post by: mjchernis on March 11, 2024, 11:19:24 am

Really been enjoying the new Fenix GSX integration but I am finding it only works for me at gates with physical jetways.  If I try loading the aircraft via the EFB at a stand requiring stairs, the Couatl engine crashes immediately when I load the aircraft and needs to be restarted.   After restarting, it will crash again if I trigger the aircraft loading from the EFB.   If I trigger loading from the GSX menu everything seems fine.  I have had this problem at a couple of airports each with current profiles.  Ideas?

Title: Re: Fenix Block 2 - Crash at stands without jetways
Post by: Captain Kevin on March 11, 2024, 01:53:31 pm

Is this only happening with that airplane.

Title: Re: Fenix Block 2 - Crash at stands without jetways
Post by: virtuali on March 11, 2024, 09:42:26 pm

We identified a possible cause for crash, for which we'll release an update in the next few hours.

Title: Re: Fenix Block 2 - Crash at stands without jetways
Post by: mjchernis on March 11, 2024, 11:25:17 pm

Great!  Thanks.

Title: Re: Fenix Block 2 - Crash at stands without jetways
Post by: mjchernis on March 14, 2024, 03:22:12 am

Just tried 2.9.5.   Works!  Thanks.