FSDreamTeam forum
Products Support => GSX Support MSFS => Topic started by: ramoucho on January 05, 2024, 03:45:41 pm
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Hello to all,
New to GSX on MSFS.
I just noticed that on parking where push-back is not needed I have this error poping when I click on Prepare for push-back and departure, after the question if push-back is nedded.
Anyone has a clue of what is causing the problem?
Thanks.
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The error you're experiencing in GSX on MSFS when you click "Prepare for push-back and departure" in a situation where push-back is not needed may be due to a configuration issue or a glitch in the add-on. To resolve it, try updating GSX to the latest version and double-check your aircraft's configuration for push-back.
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Thanks for Guoliao,
I did update to the latest again.
Also I ran a cople of test. During push-back and departure procedure, I request clearance for departure, system asks me if I need puschback, I say no, and then ask me if I need deicing, if I click no, I get the error. If I click yes, deicing process begin. At the end of the process, I get the error.
I tested it with defaukt A310, Ini A300, and Defautl A320neo.
Do other user departing on a stand where no push-back is needed have this error?
Here is the log:
couatl v4.8 (build 5341)
panic log started on Mon Jan 8 17:36:52 2024
problem raised by addon <unknown>
Traceback (most recent call last):
File ".\GSX\assistanceServices\__init__.py", line 3426, in pushBackRequested
File ".\common\fsm.py", line 67, in switchToState
File ".\GSX\assistanceServices\__init__.py", line 3658, in enter
AttributeError: 'Departure' object has no attribute 'pushBackVehicle'
{'Airport': 'EDDF', 'Requested assistance services at': 'Gate V 175', 'User Pos': (50.03632820685071, 8.538701054281852, 111.545 m, 4.60068 m, 159.4759394556032, -0.000499448855407536, 0.003490658476948738, -0.0012404396713198516, 4.572, 1.0)}
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Yes, I am getting the same issue, when no pushback is needed. Just tried it at LIML where pushback is disabled in the Profile.
File ".\GSX\assistanceServices\__init__.py", line 3426, in pushBackRequested
File ".\common\fsm.py", line 67, in switchToState
File ".\GSX\assistanceServices\__init__.py", line 3658, in enter
AttributeError: 'Departure' object has no attribute 'pushBackVehicle'
{'Airport': 'LIML', 'Requested assistance services at': 'Parking 9', 'User Pos': (45.45674444441704, 9.280683126921824, 109.419 m, 2.46361 m, 90.10037202914329, 0.01839163899421692, 0.024434609338641167, -0.0002704175807281792, 2.553919111633301, 1.0)}
Got the same message from non-pushback stands at LEIB and LEZL too.
I am on the latest version 2.9 and to make sure also used the offline installer.
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So can we assume this is a kind of a bug?
How can we report it?
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I have reported and it has been acknowledged and will be fixed in the next update.
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great, for my culture how do you report?
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great, for my culture how do you report?
This forum is the usual place. I just encountered the same issue when creating a GSX profile so asked in a creators Discord server. However it seems the issue is now fixed with the latest update released today. :)
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Thanks m8
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great, for my culture how do you report?
This forum is the usual place. I just encountered the same issue when creating a GSX profile so asked in a creators Discord server. However it seems the issue is now fixed with the latest update released today. :)
Doesn't look like it's fixed... :/
Couatl is constantly crashing on every start now, on version 2.9.1. It's even crashing in the main menu already.
couatl v4.8 (build 5341)
panic log started on Thu Jan 18 08:03:20 2024
problem raised by addon __init__.py
Traceback (most recent call last):
File ".\common\modelCustomization.py", line 1076, in setJetwayAirlineCode
File ".\common\modelCustomization.py", line 1120, in getModelForCouatlType
File ".\common\modelCustomization.py", line 1089, in getModelsForCouatlType
File ".\common\criticalsection.py", line 23, in _synchronized
File ".\common\modelCustomization.py", line 756, in _cache
File ".\common\modelCustomization.py", line 729, in fetchDependentPackages
File ".\python27\json\__init__.py", line 291, in load
File ".\python27\json\__init__.py", line 339, in loads
File ".\python27\json\decoder.py", line 364, in decode
File ".\python27\json\decoder.py", line 380, in raw_decode
UnicodeDecodeError: 'utf8' codec can't decode byte 0xc0 in position 1: invalid start byte
{'User Pos': (48.35694166670856, 11.79705816169235, 452.793 m, 2.83055 m, 83.40062706792669, -1.8359651221544482e-05, 0.004014257341623306, 0.0, 2.7096721046447754, 1.0)}
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And now an even more extensive log.
Can't use GSX at all right now unfortunately. Couatl is crashing everytime and instant, without doing anything.
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And now an even more extensive log.
Can't use GSX at all right now unfortunately. Couatl is crashing everytime and instant, without doing anything.
I am getting the same issue. Thought it was an addon but it is the one loaded with FSDT KORD so...
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I am having exactly the same issue since yesterday,
I thought it was to do with recent install of Flightbeam KPDX, but just realised it's happening at all airports I had before, watching this thread for any suggestions or updates, COUATL crashing after 30secs 100% of the time at multiple gates at multiple airports in US, Europe and APJ.
Presume something in recent update is the culprit ;-)
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I'm also having same issue after update to 2.9.1 last night - every airport, payware, Asobo, etc - Couatl crashes every time - "unkown addon" error.
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Doesn't look like it's fixed...
Because what you are reporting doesn't have anything to do with the error discussed here, which HAS been fixed, of course.
This is something new that has introduced with a new feature we are testing, and yes, of course, it has been fixed as well, you need to run the updater again now, no version change, but it should be fixed.
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Doesn't look like it's fixed...
Because what you are reporting doesn't have anything to do with the error discussed here, which HAS been fixed, of course.
This is something new that has introduced with a new feature we are testing, and yes, of course, it has been fixed as well, you need to run the updater again now, no version change, but it should be fixed.
Thanks, will check it out :)
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Doesn't look like it's fixed...
Because what you are reporting doesn't have anything to do with the error discussed here, which HAS been fixed, of course.
This is something new that has introduced with a new feature we are testing, and yes, of course, it has been fixed as well, you need to run the updater again now, no version change, but it should be fixed.
Did run the updater, but unfortunately still crashing everytime for me :/
couatl v4.8 (build 5341)
panic log started on Thu Jan 18 12:04:12 2024
problem raised by addon __init__.py
Traceback (most recent call last):
File ".\common\modelCustomization.py", line 1088, in setJetwayAirlineCode
File ".\common\modelCustomization.py", line 1132, in getModelForCouatlType
File ".\common\modelCustomization.py", line 1101, in getModelsForCouatlType
File ".\common\criticalsection.py", line 23, in _synchronized
File ".\common\modelCustomization.py", line 768, in _cache
File ".\common\modelCustomization.py", line 741, in fetchDependentPackages
File ".\python27\json\__init__.py", line 287, in load
File ".\python27\codecs.py", line 686, in read
File ".\python27\codecs.py", line 492, in read
UnicodeDecodeError: 'utf8' codec can't decode byte 0xc0 in position 313: invalid start byte
{'User Pos': (48.35694166670856, 11.797058160153071, 452.793 m, 2.83097 m, 83.40014960842788, -9.548370871925727e-05, 0.004014257341623306, -0.0, 2.7096721046447754, 1.0)}
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have the same problem.
I update and got this error.
Also I try to update again (with live update) and it wont run.
Every time I try to start Couatl I got the error.
After I press "restart" I got another error report.
I add this reports here to my post.
Info:
I have latest 2.9.1 installed.
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Also I try to update again (with live update) and it wont run.
What do you mean, the Live Update doesn't run? Do you see errors, if yes, which ones?
In any case, the problem should be fixed by running the Live Update again, assuming it works for you, which is not very clear from your message.
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no, the live update works. I can update.
But gsx ingame works not after update.
no matter how many times I do the live update and try it out I can't get GSX to work in the game.
Getting the same error as the thread creator here:
couatl v4.8 (build 5341)
panic log started on Thu Jan 18 13:02:55 2024
problem raised by addon <unknown>
Traceback (most recent call last):
File ".\common\modelCustomization.py", line 1088, in setJetwayAirlineCode
File ".\common\modelCustomization.py", line 1132, in getModelForCouatlType
File ".\common\modelCustomization.py", line 1101, in getModelsForCouatlType
File ".\common\criticalsection.py", line 23, in _synchronized
File ".\common\modelCustomization.py", line 768, in _cache
File ".\common\modelCustomization.py", line 741, in fetchDependentPackages
File ".\python27\json\__init__.py", line 287, in load
File ".\python27\codecs.py", line 686, in read
File ".\python27\codecs.py", line 492, in read
UnicodeDecodeError: 'utf8' codec can't decode byte 0xa0 in position 387: invalid start byte
{'User Pos': (50.90408888886032, 4.485936111111071, 37.2007 m, 3.17715 m, 155.41021486735468, 0.0017548087053000927, 0.001745329238474369, 0.00014173481350013447, 3.18211187210083, 1.0)}
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Also I try to update again (with live update) and it wont run.
In any case, the problem should be fixed by running the Live Update again, assuming it works for you, which is not very clear from your message.
Did run the Live Update 2 or 3 times now, but Couatl keeps crashing everytime unfortunately. :'(
couatl v4.8 (build 5341)
panic log started on Thu Jan 18 12:04:12 2024
problem raised by addon __init__.py
Traceback (most recent call last):
File ".\common\modelCustomization.py", line 1088, in setJetwayAirlineCode
File ".\common\modelCustomization.py", line 1132, in getModelForCouatlType
File ".\common\modelCustomization.py", line 1101, in getModelsForCouatlType
File ".\common\criticalsection.py", line 23, in _synchronized
File ".\common\modelCustomization.py", line 768, in _cache
File ".\common\modelCustomization.py", line 741, in fetchDependentPackages
File ".\python27\json\__init__.py", line 287, in load
File ".\python27\codecs.py", line 686, in read
File ".\python27\codecs.py", line 492, in read
UnicodeDecodeError: 'utf8' codec can't decode byte 0xc0 in position 313: invalid start byte
{'User Pos': (48.35694166670856, 11.797058160153071, 452.793 m, 2.83097 m, 83.40014960842788, -9.548370871925727e-05, 0.004014257341623306, -0.0, 2.7096721046447754, 1.0)}
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same here.
Update does not help! :-(
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Looks like 4-times a charm for me. Just gave the Live Update another try and now GSX is opening again, without crashing. :)
Maybe the CDN was a bit slow delivering it to me. :D
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no matter how many times I do the live update and try it out I can't get GSX to work in the game.
You don't say if you tried AFTER my last post to you. We had two updates about this, with the one that surely fixes this being the second one, released after my reply to you, that's why I said run the Live update AGAIN, in my post.
This because, checking your latest logs, shows you still don't have the 2nd update, since they refer to a line that has now moved.
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Thank you Umberto, now it works again like a charm.
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Same day fix for a widely reported issue!!
Thanks for being one of the best and most responsive developers in the FlightSIM universe!!
Sorted and working with a Live Update,
Superb! :)