FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: Konohana on November 26, 2023, 11:35:44 am

Title: Some problem about GSX options
Post by: Konohana on November 26, 2023, 11:35:44 am: 1. When I change the GSX options and select "OK" or "Apply," loading will continue and the option change will not be applied. Perhaps it is due to the fact that selecting them terminates the operation of Couatl.
2. In the sound settings, none of the output destination settings are set to "none" and no settings can be made, nor is there any output.

I installed 2.8.7. Please let me know the correct cause and solution.
Title: Re: Some problem about GSX options
Post by: virtuali on November 27, 2023, 12:39:03 pm: Quote
Perhaps it is due to the fact that selecting them terminates the operation of Couatl.

Have you observed this? Meaning, the Couatl icon disappears or needs to be restarted? If yes, it would be useful to check your diagnostic log.
Title: Re: Some problem about GSX options
Post by: Konohana on November 27, 2023, 04:24:32 pm: I did indeed check in the task manager and I have to restart Couatl to solve this problem. The "Enable Diagnostic Logging" also causes problems when I try to apply it, and the logs are not output and cannot be checked.
Title: Re: Some problem about GSX options
Post by: virtuali on November 27, 2023, 04:49:42 pm: Quote from: Konohana on November 27, 2023, 04:24:32 pm
The "Enable Diagnostic Logging" also causes problems when I try to apply it

Which problem, exactly ?
Title: Re: Some problem about GSX options
Post by: Konohana on November 28, 2023, 02:49:02 am: Quote from: virtuali on November 27, 2023, 04:49:42 pm
Which problem, exactly ?

When I check the "Enable Diagnostic Logging" checkbox and try to apply it, Couatl stops working.
Title: Re: Some problem about GSX options
Post by: virtuali on November 28, 2023, 08:24:15 pm: There might be an error in your .INI file, just remove it and try again:

%APPDATA%\Virtuali\Couatl_MSFS.INI
Title: Re: Some problem about GSX options
Post by: Konohana on November 29, 2023, 01:07:35 am: Quote from: virtuali on November 28, 2023, 08:24:15 pm
There might be an error in your .INI file, just remove it and try again:

%APPDATA%\Virtuali\Couatl_MSFS.INI
I tried that but it didn't solve the problem. I also tried reinstalling the FSDT installer and GSX but still no luck.
Title: Re: Some problem about GSX options
Post by: virtuali on November 29, 2023, 12:30:20 pm: Quote from: Konohana on November 29, 2023, 01:07:35 am
I tried that but it didn't solve the problem. I also tried reinstalling the FSDT installer and GSX but still no luck.

Then you should provide your log, made according to the instructions in the Sticky thread "How to report a problem", it explains how to enable logging even if you can't start GSX or, like in your case, the problem happens in the enable logging page.

https://www.fsdreamteam.com/forum/index.php/topic,26759.msg175111.html#msg175111
Title: Re: Some problem about GSX options
Post by: Konohana on December 03, 2023, 11:14:25 am: .ini file and log files are attached. Is this correct?
Title: Re: Some problem about GSX options
Post by: Konohana on December 25, 2023, 04:04:25 pm: I have been waiting a long time already for your help. In the meantime I have tried many things, including live updates and offline installers, but none of the problems are ever going to be resolved.
When will the fsdreamteam show me "dream" :'(?
Sincerely yours
Title: Re: Some problem about GSX options
Post by: virtuali on December 27, 2023, 02:28:42 am: Your problem seems to be caused by the Japanese Windows language. Try changing this option:

https://www.fsdreamteam.com/forum/index.php/topic,30978.msg198324.html#msg198324
Title: Re: Some problem about GSX options
Post by: Konohana on December 28, 2023, 03:03:43 pm: All issues were resolved with your diligence. Thank you very much. I am also very sorry for my rude remarks. I will continue to use your excellent software.