FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: airbumps on August 12, 2023, 07:41:04 am

Title: Where's Virtuali?
Post by: airbumps on August 12, 2023, 07:41:04 am
Hi All,

Usually Umberto is here once every couple of days, but looking at his profile it shows him last active on the 4th of August. Does anybody know if he's on holidays or otherwise OK?

Title: Re: Where's Virtuali?
Post by: airbadger on August 12, 2023, 04:49:41 pm
He's pretty active in the unofficial GSX discord as of yesterday
Title: Re: Where's Virtuali?
Post by: HeicoH on August 12, 2023, 04:55:44 pm
Why does FSDT have an official forum and an unofficial Discord?
Title: Re: Where's Virtuali?
Post by: airbadger on August 12, 2023, 05:22:30 pm
Quote from: HeicoH on August 12, 2023, 04:55:44 pm
Why does FSDT have an official forum and an unofficial Discord?

FSDT doesn't "have" an unofficial discord, hence why it's unofficial. The community made it after the release of GSX for MSFS.
Title: Re: Where's Virtuali?
Post by: HeicoH on August 12, 2023, 05:28:14 pm
Let my rephrase: Why is there an "unofficial" FSDT discord? In the official forum all questions users have concerning GSX should be answered.

Could you post a link to this unofficial discord please? I'm curious to see which of my questions will be answered there instead of here.
Title: Re: Where's Virtuali?
Post by: lmhariano on August 12, 2023, 07:27:23 pm
Quote from: airbumps on August 12, 2023, 07:41:04 am
Does anybody know if he's on holidays or otherwise OK?

Ferragosto maybe? I mean, he's Italian, and usually this time of the year is holidays there. Maybe next week will he be back?

Did he give any announcements at Discord?
Title: Re: Where's Virtuali?
Post by: virtuali on August 14, 2023, 01:21:10 pm
I'm in vacation but that doesn't mean I'm not working to support either, since I obviously do, and we sometimes need to work at things, you know like adding new features, and we already released 2 Updates in August so no, everybody is still working, and not being able to attend to the forum every day, doesn't diminish your ability to get support in any way because:

- We always have the support email

- As you might have noticed, I'm also offering support over the GSX Creators server on Discord that, while is not run by FSDT (because it started for profile creators first), has now become full of people asking general support questions so, I have been basically forced to spend time there as well, because lots of users didn't know it wasn't an FSDT channel and demanded support anyway so, I had to *divide* my time between here and there, and the support email address AND doing actual new things.