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Products Support => GSX Support MSFS => Topic started by: Lucana on July 19, 2023, 05:00:30 pm

Title: FSDT Installer stopps GSX Pro installation (Error uncompressing the archive)
Post by: Lucana on July 19, 2023, 05:00:30 pm

Hi together,

I bought the new GSX Pro for MSFS 2020 two days ago.

The installation via FSDT Installer started fine, but at a certain point, the installation crashed and the message (Error uncompressing the archive, this is possibly caused by not enough space in the Windows temporary folder, but can also be caused by a corrupted Download) is displayed. You can finde the Error in the attachment.

I deleted my Temp Folder, the installer and checked for new updates for windows but nothing had worked.
The message was shown again.

Does anyone have the same problem or is there anyone who hase allready solved the issue?

Kind regards Luca :)

Title: Re: FSDT Installer stopps GSX Pro installation (Error uncompressing the archive)
Post by: virtuali on July 20, 2023, 05:30:31 pm

How much free space you have on C:\

Title: Re: FSDT Installer stopps GSX Pro installation (Error uncompressing the archive)
Post by: Lucana on July 21, 2023, 09:13:44 am

Ca. 207GB  :)

Title: Re: FSDT Installer stopps GSX Pro installation (Error uncompressing the archive)
Post by: virtuali on July 22, 2023, 11:09:06 am

- Disable the firewall

- Configure the antivirus to add the whole Addon Manager folder to the antivirus EXCLUSIONS

If that doesn't fix it, try removing this folder:

%APPDATA%\Virtuali\PackagesCache

then try again, it would force a redownload of all ZIP files.

Title: Re: FSDT Installer stopps GSX Pro installation (Error uncompressing the archive)
Post by: Lucana on July 23, 2023, 02:37:15 pm

Unfortunately it didn´t work out.

I did as instructed - > no result

I deleted additionaly the Temp folder -> no result