FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: thomaj019 on March 24, 2023, 01:13:29 pm

Title: Couatl engine hasn't started
Post by: thomaj019 on March 24, 2023, 01:13:29 pm

Hi, I keep getting the error "Couatl engine hasn't started" and would like to resolve asap

Please find attached log files requested in pinned post

Thanks

John

Title: Re: Couatl engine hasn't started
Post by: virtuali on March 24, 2023, 01:34:37 pm

Your log shows you have an old version of the program:

couatl v4.8 (build 5084)

When the current one is build 5120. The most common cause for having an old version, is the antivirus blocking the update of the new version.

- Configure the Antivirus and add the entire Addon Manager folder to the antivirus EXCLUSIONS

- Run the FSDT Live Update again

Title: Re: Couatl engine hasn't started
Post by: thomaj019 on March 24, 2023, 03:22:22 pm

Hi Added the Addon directory as an exclusion to both my Microsoft and Malwarebytes AV and re-ran both your installer and Live Update.

On restart of MSFS it's still reporting build 5084

Running in mode: Microsoft Flight Simulator
Python 2.7.16 Stackless 3.1b3 060516 (default, Mar  9 2019, 21:32:11) [MSC v.1500 64 bit (AMD64)] wxPython 3.0.2.0
couatl v4.8 (build 5084)
log started on Fri Mar 24 14:17:36 2023

Any ideas please?

Title: Re: Couatl engine hasn't started
Post by: thomaj019 on March 24, 2023, 03:37:37 pm

Hi, resolved this. Found exe.xlm was trying to load an old version of the engine from a previous install directory. For some reason the exe.xml hadn't updated on fresh install.