FSDreamTeam forum
Products Support => GSX Support MSFS => Topic started by: bvipilots on March 03, 2023, 08:20:33 pm
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When i try to use GSX pro i keep getting an error. I hope posting the log helps.
couatl v4.8 (build 5027)
panic log started on Fri Mar 3 14:06:34 2023
problem raised by addon <unknown>
Traceback (most recent call last):
File "<string>", line 60, in loadAddons
File "<string>", line 49, in importAndCreateInstance
ImportError: No module named common
{}
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couatl v4.8 (build 5027)
That's a fairly outdated version, which is normally impossible to get if you install GSX, since the installer will always download the most current version so, unless you installed it a while ago and never updated it ever since, the most likely cause of this problem is your firewall/antivirus interfering with the update process, so you are getting an old version and/or a mix-up between new/old files, which will surely result in nothing working.
- Turn off the firewall
- Configure the antivirus to add the whole Add-on Manager folder to the antivirus Exclusions list.
- Launch the FSDT Live Update again.