FSDreamTeam forum
Products Support => GSX Support MSFS => Topic started by: matty121121 on December 14, 2022, 05:57:13 pm
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Hi when clicking in gsx in the tool bar menu it opens spins for couple of seconds then closes please look at the link youtube.com/video/KHfvKDl27y8/edit Any help will be appreciated.
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Hi is there anyone that can help with this
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Hi is there anyone that can help with this
I have it too and always after landing. Make sure the tray icon couatl is closed and start the app again in the start menu couatl for msfs. then it comes back. I updated gsx to Dec 13th version and still it happens after landing every time.
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mine is from the word go before i have evan started its still the same for me it just dose not load
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Do you have SU10 NAVDATA API enabled ??
I have found that if it is enabled, then menu spins every time.
With it disabled, menu works every time on arrival.
Martin.
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Hi Martin Its disabled su10 navdata
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Do you use AI traffic injection and/or high AI settings ?
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no ai traffic is turned off
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Then please post your log, made after this happens, follow the instructions in the "How to report a problem" sticky thread here:
https://www.fsdreamteam.com/forum/index.php/topic,26759.0.html
Be sure the log is made *after* you notice the menu closes.
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hi see attached zip log file
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hi see attached zip log file
That's not your log file, it's the .ini file you edited to allow the creation of the log. Which is not useful, and it's also wrong, because you haven't edited it correctly ( name of the logfile is missing), as explained in the Sticky thread I linked, please try to follow the instructions:
https://www.fsdreamteam.com/forum/index.php/topic,26759.0.html
If you edit the file correctly ( or just use the one attached there, if editing proved to be difficult ), on the NEXT startup of the sim, after the sim loads a flight, you should see the COUATL.LOG ( not .INI!! ) file being produced.
THIS file ( Couatl.LOG, not .INI!! ) you need to ( as the previously linked instructions say ) ZIP and ATTACH to a post.
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I hope this helps the log file
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I hope this helps the log file
Your log doesn't show any errors. It only shows the airport cache required to be regenerated, and this might take some time, and during that time, you can't use GSX and the menu won't work, so you only had to wait after the airport cache was completed.
In addition to that, you can even disable the whole airport cache concept, and have GSX using the new SU10 Navdata API, which will allow it to be compatible with encrypted airports ( Marketplace or Premium airports ), and you do that by the GSX Config Panel in the Installer, this way there will be no airport cache, and GSX should be available as soon the flight starts.
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Thanks for getting back to me but I have been on flight simulator for 5hrs today and the menu still dose not load up I have tried with su10 enabled and it still dose not load so can you tell me what i need to do to get it to work as at the moment for me its unsable.
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I have tried with su10 enabled and it still dose not load
Then you should post your log with the SU10 Navdata enabled.
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this is the log with SU10 NAVDATA ENABLED
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Your log shows you don't have the latest update. Try again with it.
Also, be sure you have added the whole Addon Manager folder to the antivirus Exclusions, before performing an update.
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Hi Hope you are well?
It still dose the same thing the menu just will not open load for me latest log after adding the folder to exclusions list in firewall hope this helps and yes I updated as well with the live updater.
may be a full uninstall will do the trick if you could show me how to do that will be great.
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Hi any solutions to my problem as yet thank you 😁
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Hi any solutions to my problem as yet thank you
Your log seems to indicate you either clicked the GSX menu or the hotkey too quickly, making the menu being overwhelmed by requests. Is it possible you have some kind of hardware that sends key presses continuously ?
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I have had it working before sim update 40th anniversary not added any extra hardware to my computer is there away of countering this or finding which hardware it might be thanks I have now removed all my hardwear and is still the same thing that rudder pedals mouse side stick throttel and keyboard still the same thing happens there another log to look at
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I have had it working before sim update 40th anniversary not added any extra hardware to my computer is there away of countering this or finding which hardware it might be thanks I have now removed all my hardwear and is still the same thing that rudder pedals mouse side stick throttel and keyboard still the same thing happens there another log to look at
Your log is always the same: it looks as if something was calling the GSX menu continuously, so fast that, before the menu could show up, another request to create a menu started so, precisely to prevent the code to be stuck, the old menu request is canceled to make space for the new one.
Since I doubt it's you frantically pressing the GSX hotkey ( I guess you would said it, if that was really the case ), the only possible explanation is either some hardware that is continuously sending keypresses to GSX, or possibly some other addon.
Have you tried changing the Hotkey used by GSX ? Personally, I use X with no modifiers, it's quite convenient to use and it doesn't seem to be used for anything else.
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Hi I will try this later thanks for the reply I really appriciate your effots on this.
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Hi i tried using x as the hot key but still dose not open the menu infact when iwas set to f12 and now x it did not even start to open the mneu I have had to always use the mouse to try open the mneu its like gsx dose not even recognise the menu I have attched the log with what i changed but was not sure waht you meant without any modifirs did you mean not to use like shift + x as i disabled thise options. i thnink i aiminate being hardwear ysterday would this mean to try now empty the comunity folder leaving just gsx and sing if its one of the addons which i dont want to do. if you have had this query before would you know what software it would most likely be that send continuos key pressing if you could get back to me again onth it would be most appriciated.
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If you're using SU11 latest beta with the AAU Update, I've at least noticed that couatl engine stops working quite often through out the flight. I always have to manually re-start it.
It definitely terminates before I get to my approach of my destination and I find myself having to start the couatl engine manually again, every single time. Not sure if something changed in SU11 beta or if it's just constant issues w/ Simconnect, but it seems to get worse.
I also always have SU10 Navadata API checked.
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Hi I have it working now thanks i found a back up file for msfs2020 and it had some gsx stuff in that deleted that reinstalled it and it works so my fault oon that but appriceated all your effots on this thanks so much for all your help
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It definitely terminates before I get to my approach of my destination and I find myself having to start the couatl engine manually again, every single time. Not sure if something changed in SU11 beta or if it's just constant issues w/ Simconnect, but it seems to get worse.
So far, during all full flights I tried, I have been unable to ever replicate a single case of the Couatl program quitting in flight, using SU11 AAU1 beta.
In order to have a chance to understand what's causing this, we need reproduction steps, including a proper report of ALL the add-ons you are using, the route you took, the airplane used, etc.