FSDreamTeam forum

Products Support => GSX Support MSFS => Topic started by: sn0w1 on October 03, 2022, 01:18:50 pm

Title: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 01:18:50 pm
I baught gsx pro yesterday and first it wont load the Couatl64_MSFS.exe file and now I have to start it manualy with admin rights but the gsx ingame menu wont work since it doesnt find any valid airport data for this position, and if it ocasianally works i can click everything but i dont see any animations.
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 01:19:45 pm
Please post a log as indicated in the "How to report an error" Sticky thread:

http://www.fsdreamteam.com/forum/index.php/topic,26759.0.html
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 01:55:43 pm
Here I have to Log
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 02:12:23 pm
Here I have to Log

From your log, it seems you changed the installation folder for GSX and, instead of accepting the default location, decided to manually install "inside" the main MSFS Package folder, which is a folder protected by special permission which should never be used, especially considering you haven't even chosen the Community folder, but the Package folder outside of it, which is completely wrong.

Uninstall GSX first from the FSDT Installer, then remove the FSDT Universal Installer as well and then remove this entry in the registry key using REGEDIT:

HKEY_CURRENT_USER\SOFTWARE\FSDreamTeam\root

This will allow to chose the destination folder for the FSDT Installer again on the next reinstall. DO NOT install "inside" MSFS!!! Chose any folder you like ( the default is of course perfectly fine ), on any drive, but not try to install anything inside the sim, special permissions on those folders will prevent anything from working.
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 02:51:35 pm
I now get this error:

couatl v4.8 (build 5027)
panic log started on Mon Oct  3 14:51:00 2022

problem raised by addon <unknown>
Traceback (most recent call last):
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\common\mpmenu.py", line 123, in emulateMenu_MSFS
IOError: [Errno 2] No such file or directory: u'C:\\Users\\Philip\\AppData\\Local\\Packages\\Microsoft.FlightSimulator_8wekyb3d8bbwe\\LocalCache\\Packages/MSFS/fsdreamteam-gsx-pro/html_ui/InGamePanels/FSDT_GSX_Panel/menu'
{'Airport': 'EGLL', 'User Pos': (51.471563968391095, -0.46195543782337883, 25.9991 m, 2.89331 m, 55.34754580556005, 0.004046845715492964, 0.001745329238474369, 0.0005588964201918431, 3.18211187210083, 1.0)}
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 02:53:41 pm
I now get this error:

You are getting exactly the same error, because you haven't done what I asked to do, more likely you skipped the part of removing the registry key so, on the next install, the installer would allow you to choose a folder.
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 03:17:05 pm
It allowed me to change the folder and i put it to C:\Program Files (x86) and I removed the whole fsdreamteam registry
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 03:19:07 pm
It allowed me to change the folder and i put it to C:\Program Files (x86) and I removed the whole fsdreamteam registry

If you really did this, you can't possibly have this in the log, saying the GSX menu is located here:

C:\\Users\\Philip\\AppData\\Local\\Packages\\Microsoft.FlightSimulator_8wekyb3d8bbwe\\LocalCache\\Packages/MSFS/fsdreamteam-gsx-pro/html_ui/InGamePanels/FSDT_GSX_Panel/menu

That indicates you reinstalled in the same place as before. Or, you haven't made a new log after reinstalling.
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 03:23:04 pm
I will uninstall everything which has to do with gsx and reinstall it to C:\Program Files (x86) like it suggests
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 03:23:34 pm
I will uninstall everything which has to do with gsx and reinstall it to C:\Program Files (x86) like it suggests

But it's important you also clear the registry key.
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 03:24:45 pm
I'll clear the whole folder ok?
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 03:33:27 pm
Yes, it should.

Also, remove this folder:

C:\\Users\\Philip\\AppData\\Local\\Packages\\Microsoft.FlightSimulator_8wekyb3d8bbwe\\LocalCache\\Packages/MSFS/   ( only the MSFS folder, don't touch the parent Packages!! )

In case the uninstaller couldn't remove it automatically.
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 04:01:20 pm
Traceback (most recent call last):
  File ".\common\criticalsection.py", line 23, in _synchronized
  File ".\common\mpmenu.py", line 123, in emulateMenu_MSFS
IOError: [Errno 2] No such file or directory: u'C:\\Users\\Philip\\AppData\\Local\\Packages\\Microsoft.FlightSimulator_8wekyb3d8bbwe\\LocalCache\\Packages/MSFS/fsdreamteam-gsx-pro/html_ui/InGamePanels/FSDT_GSX_Panel/menu'
 
 This popped up again but i dont even have an MSFS folder inside my packages folder and the installation doesn't create one.
I have the store version of the sim if thats the problem
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 04:05:31 pm
The only possible reason for that error, is the FSDT registry key hasn't been set by the FSDT installer, which of course is not normal, since it should always be able to set it.

Have you possible removed the FSDT registry key *after* the installation ? That's wrong, you should do it before, in order for the installation to allow you to choose a folder on the next reinstall.
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 04:06:40 pm
I removed everything befor the installation
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 04:07:33 pm
I removed everything befor the installation

This leave us with the FSDT registry key hasn't been set by the FSDT installer, which of course is not normal, since it should always be able to set it. Have you checked if the key is there, AFTER the installation ?
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 04:10:05 pm
This was set again
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 04:12:36 pm
This was set again

You are looking at the GSX folder, which is not what I said to remove and to check. The key I said to remove is:

HKEY_CURRENT_USER\SOFTWARE\FSDreamTeam\root

You said you removed the whole FSDreamTeam key, which means it should have been removed but now, to see if it's back ( it should ), you shouldn't check inside the GSX sub-key but, as I've said, main FSDreamTeam key which should contain the "root" entry, which should point to the install folder.
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 04:16:21 pm
This key is created
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 04:17:46 pm
This key is created

Are you maybe staring GSX from a different user than the one that ran the installer ? And, of course, does the C:\Program Files (x86)\Addon Manager folder exists ?
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 04:19:46 pm
yes that folder exists and is accessable from my user ands not only from admin.
Could it be possible that theres a problem because I run Microsoft Flight Sim under my own user and the installation has to be permitted by administrator
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 04:26:16 pm
And again: are you maybe starting GSX from a different user than the one that ran the installer ?
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 04:28:36 pm
I am running gsx from my user account and i ran the installer under this account too but I had to put in the admin password to be able to install it
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 04:45:04 pm
I am running gsx from my user account and i ran the installer under this account too but I had to put in the admin password to be able to install it

So your normal user account is limited ?
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 04:46:28 pm
yes
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 04:49:54 pm
I think the easiest solution is just giving you admin rights on your user, then reinstall everything again. A whole lot of products will start working so much better after that.
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 04:52:19 pm
Could I try transferring the keys to my user account?
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 04:53:48 pm
Keys shouldn't be a problem.
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 04:55:58 pm
I had a similar problem trying to install the justflight hawk t1a, I moved the whole microsoft flight simulator to the admin account and then abck to my user account, is that a possibility?
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 04:56:57 pm
Please don't do anything other than what I said to do. Moving the whole simulator seems to be unnecessary long, risky and not required, when I only said to grant you admin accounts, and reinstall the FSDT Installer and GSX.
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 05:00:45 pm
Is there a possibility other than that because i acually dont like to give my account admin rights since i install quite a lot on it
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 05:10:29 pm
Is there a possibility other than that because i acually dont like to give my account admin rights since i install quite a lot on it

Since you said yourself you have to insert your admin password to install, by not giving your user admin permission, the only result is that you have to insert your admin password each time because, if you don't fully trust something you are installing, you shouldn't install it in the first place. Installing it and giving the password, is *exactly* the same.

To make it more clear: an hypothetically dangerous program would be able to do exactly the same damage if you installed it as admin ( by giving it the admin password upon install ), even if you revert to a standard user when running it.
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 05:13:25 pm
I dont install a lot of things with  admin password but a lot without like apps which dont require admin password to install
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 05:28:35 pm
I dont install a lot of things with  admin password but a lot without like apps which dont require admin password to install

Well, of course you should only do it for apps that requires it, but it doesn't change the above concept.
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 06:46:38 pm
Why dont you make an installer which installs gsx only on the local user without admin rights
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 06:48:55 pm
Why dont you make an installer which installs gsx only on the local user without admin rights

The installer requires admin rights because it needs to register some libraries, which cannot be done unless the installer is run with admin rights. Sorry, this can't be changed.
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 07:00:18 pm
Nad that it installs it only on the currnet users paths?
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 03, 2022, 07:03:14 pm
Nad that it installs it only on the currnet users paths?

It installs where you want it to install, and it will give all users permission to access that folder so, the installation place is irrelevant, your problem is that you are running GSX with an user account that doesn't have the same permissions as the account the ran the installer.

As I've said, just give your user admin rights and reinstall the FSDT installer and GSX. Sorry, I don't have any other solutions right now.
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 03, 2022, 07:55:57 pm
I rrun it with all permissions but it tells me i shall warrp to the trial mode airport in the gsx menu even tough I baught it
Title: Re: GSX can't find valid airport data at this position
Post by: sn0w1 on October 04, 2022, 01:05:20 pm
I have tried activating it thrrogh the license wizad on my user account without admin perms but it wont work
Title: Re: GSX can't find valid airport data at this position
Post by: virtuali on October 04, 2022, 01:11:41 pm
I have tried activating it thrrogh the license wizad on my user account without admin perms but it wont work

I'm sorry, but I could only report the other user with that problem fixed it that way, I think you found that post. As I've said, just give your user admin rights and reinstall the FSDT installer and GSX. Sorry, I don't have any other solutions right now.