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Products Support => GSX Support MSFS => Topic started by: rramires on September 08, 2022, 12:13:26 pm

Title: Parking isolated, no ground services available
Post by: rramires on September 08, 2022, 12:13:26 pm
I'm creating a profile for SBRF airport and after finished the gate position I went to configure the cargo ramps. Changed the position using the GSX customization menu and configured. When I called the GSX menu, returns the message: "This parking is isolated. Ground services are not available."

Title: Re: Parking isolated, no ground services available
Post by: virtuali on September 08, 2022, 01:27:53 pm
Is this a default airport ?
Title: Re: Parking isolated, no ground services available
Post by: rramires on September 08, 2022, 02:31:34 pm
No, it's a third party airport.
Title: Re: Parking isolated, no ground services available
Post by: m_j_lyons on September 08, 2022, 08:35:34 pm
From my experience this happens when a parking spot is not attached to the taxi-way routes...ie - none of the ground service vehicles can get there.  Technically this wouldn't be a valid gate anyways. 
Title: Re: Parking isolated, no ground services available
Post by: rramires on September 08, 2022, 08:39:28 pm
From my experience this happens when a parking spot is not attached to the taxi-way routes...ie - none of the ground service vehicles can get there.  Technically this wouldn't be a valid gate anyways.

I see, maybe that's the reason. Just two of the 8 cargo position had this issue.
Title: Re: Parking isolated, no ground services available
Post by: Pit on September 09, 2022, 04:42:49 pm
Hi rramires

maybe I have the solution for your problem ( it was also mine ):

https://www.fsdreamteam.com/forum/index.php/topic,27546.msg180601.html#msg180601

Hope it can help you out,
Regards, Pit.
Title: Re: Parking isolated, no ground services available
Post by: rramires on September 12, 2022, 09:07:07 pm
Hi rramires

maybe I have the solution for your problem ( it was also mine ):

https://www.fsdreamteam.com/forum/index.php/topic,27546.msg180601.html#msg180601

Hope it can help you out,
Regards, Pit.

Thanks!!! I'll try it!
Title: Re: Parking isolated, no ground services available
Post by: rramires on September 12, 2022, 09:53:16 pm
Unfortunately didn't work for me.
Title: Re: Parking isolated, no ground services available
Post by: rramires on September 15, 2022, 07:12:21 pm
Umberto, any ideas about this issue? It's a third party scenery and just two the first two cargo ramps had this error. I was able to configure the others.
Title: Re: Parking isolated, no ground services available
Post by: virtuali on September 15, 2022, 07:13:22 pm
Maybe the parking is really isolated. That seems to be the case if it only happens on a few parking spots.
Title: Re: Parking isolated, no ground services available
Post by: supersym on March 30, 2023, 05:58:08 pm
Hi !

I’ve the same  issue since the last update…

GSX say this parking is isolated…

Is anybody here (like the song) with the same issue ?
Title: Re: Parking isolated, no ground services available
Post by: virtuali on April 03, 2023, 01:33:52 pm
I’ve the same  issue since the last update…

GSX say this parking is isolated…

Not possible to say anything without any details about where this happens.
Title: Re: Parking isolated, no ground services available
Post by: supersym on April 03, 2023, 02:10:49 pm
happens in SEVILLE LEZL (orbx) and Marseille  LFML (BMW) in several gates...
Title: Re: Parking isolated, no ground services available
Post by: virtuali on April 03, 2023, 02:17:54 pm
happens in SEVILLE LEZL (orbx) and Marseille  LFML (BMW) in several gates...

Does it means it doesn't happen elsewhere, and/or doesn't happen on other parkings of these airports ?
Title: Re: Parking isolated, no ground services available
Post by: supersym on April 03, 2023, 02:29:45 pm
it was all the gates I tried. But I only test  a few...
In Marseille it was ramp 103, near the 13R
In Cholet (LFOU) (Azurpoly)  it is in several parking : like the 6
In LEZL it was a gate with a jetways...
In LFPG or in LFRS (jetsream design) it's OK...
Hope it will help for understand
Title: Re: Parking isolated, no ground services available
Post by: virtuali on April 03, 2023, 02:46:39 pm
Then the parking spots might be really isolated.

If any of these scenery has jetways, have you verified the GSX replacement jetway files for them has been disabled, as they should ?

This is done automatically each time you update GSX, but if you installed a 3rd party scenery after GSX, and you don't update GSX or enter in the GSX Config Panel to Exclude 3rd party airports, the GSX jetway replacement file will cause a conflict, since these files are only supposed to be enabled for default airports.

Also, if a package doesn't follow the official Marketplace naming standard, it won't be automatically detected by GSX for jetway disabling, so you need to add its own code manually.